Conners Kitchen Bar Restaurant Assistant General Manager

Summary

Restaurant Assistant General Manager will report to the Hotel General Manager and Director of Food & Beverage. This position will be managing the day to day operation and will be measured by the results of the service, associate engagement and guest experience for the day-to-day operation as well as timely completion of daily and specifically assigned management tasks. Open availability and experience required.

• Performs all duties in the restaurant as needed
• Ensures the established BOH process is completed and followed daily
• Maintains all training and certification materials
• Prepares restaurant for each shift following established scenography guidelines
• Ensures each associate lives the Hotel Pledge and follows all handbook policies
• Monitors service standards and dining times throughout the each shift
• Has a hands on approach to teamwork and is able to assist associates in their service functions
• Monitors seating rotation and capacity to ensure smooth running equitable shifts
• Understands department goals and action plans to achieve them
• Monitors associate times and punches and follows all policies and procedures to make corrections
• Monitors allocation of gratuities and service charges
• Schedules associates using weekly forecast and staffing guides
• Maintains all associate documentation and turns them in timely
• Ability to monitor restaurant operational procedures and adjust as needed to achieve the best possible experience for both guests and associates

• Training and development
• Organization and Planning
• Team Building
• Customer Focus
• Accountability

• Outlook
• EXCEL
• Word
• Micros

• College degree preferred
• Experience in a training or leadership role
• Experience in a high volume restaurant preferred

• Lifting and carrying of objects, 30-40 pounds
• Ability to push or pull objects 50-100 pounds
• Sitting 10% | Walking 40% |Standing 30% | 20% bending, kneeling, lifting, climbing
• Ability to go between hot and cold temperatures

• Medical and Dental
• Employee Assistance Program (EAP)
• 401(k)
• Paid Time Off and Holiday Pay
• Discounted Rooms