Shift Manager

Unleash your potential at Dreyer’s Grand Ice Cream and discover what a sweet career we have in store for you.

Main Purpose of Job
:

Responsible for leading production and prioritizing demands for other departments throughout their shift, ensuring a high level of machinery efficiency, product quality and both material and labor cost optimization.

Role and Activity

• To Plan
  : organize, facilitate, and control your shift
  . This includes all activities of your team to achieve the required standard of production within your shift. Think ahead and prepare for the next shift.
• Accountability: To make sure that your team members are held accountable for their actions. Enforces the rules agreed by the company. Candidly reprimand people when required, never turning a blind eye for issues. Always be on time and take PTOs only when there is minimal negative impact for the factory. Does not create excuses and admits their fault.
• Training and developing
  :
  To drive each of their team’s individuals upskilling through the execution of a training plan and demonstration assessments, while ensuring their skills matrices are up to date. To assess skill gaps on the floor and based on the skills matrices, and to address them accordingly. To foments their team to cross train and learn new technologies / machines / platforms.
• Your Training
  :
  To ensure that you understand all machinery across all production lines and work with your manager to address any areas of opportunity.
• Food Safety and Quality
  :
  To comply with all written documented/controlled procedures which comply with food safety and quality. To control quality within your shift, using your team members to ensure that standards are always adhered to. (You and your team are responsible & accountable for quality within your shift).
• Hygiene & Housekeeping: The expectation of housekeeping in your shift is extremely high and must always be maintained. Your shift will be audited and scored; and you will need to brief your team daily. To lead by example to ensure that your team complies with all instructions and adheres to the good manufacturing practices, including applying “NO GHOST BUSTERS” policy, the “clean as you go” principle, always maintaining dry floors and ensuring production lines are handed over spotlessly clean to the following shift.
• Cost Control: (WASTE & DOWNTIME): To utilize the resources at hand and the knowledge of the product, machinery and processes under your management minimize waste and downtime. To adopt a regime within your team to control and segregate waste within your shift. To drive improvement actions to reduce waste, downtime, and labor usage on all production lines.
• Communication:
  Face to Face
  :
  To adopt an open forum towards communicating with your team, and ensure they are kept up to date. To participates on your team's SHOs, and coach them on its execution. To communicate with technical depth the issues affecting your lines on meetings, and adequately cascade information back to your team members.
• H.E Management (Safety / Health and Environment): To ensure that your working practices and your shift comply with company rules, procedures, and standards.
• Staffing: To actively seek for staffing changes when unable to develop their people to the desired level. To plans your staffing in advance, being aware of all gaps and acting towards correcting them.
• People: To know every single member of their staff, to empower their team members, and hold them accountable. To constantly challenge their team to improve on their results and give them feedback on improvement opportunities. To fairly evaluate their team members based solely on performance and merit.
• Process/Machinery: To fully understands Ice Cream manufacturing, both composition and processes-wise. To fully know their lines speeds / capacities / bottlenecks / limitations and to use that knowledge coupled with root cause analysis whenever affected by an issue. To understand the basics of all filling/packaging area machinery work principles, including basic mechanics, pneumatics, electronics, and refrigeration. To navigate the equipment’s HMIs and interpret information coming from them before acting.
  
  To…