Operations Supervisor

** JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
** What this job involves:
** This role involves directing and supporting daily operations to ensure safe, efficient, and cost-effective delivery of services to clients and building occupants. You'll provide direct support to field operations, track performance metrics, and collaborate with other Operations Managers to ensure consistency across regions while utilizing specialized talents to streamline projects and processes. This position plays a crucial role in maintaining operational excellence and contributes directly to JLL's commitment to delivering exceptional facility management services.
** What your day-to-day will look like:
*** Communicate owner/landlord processes to ensure full understanding by engineers and contractors performing building infrastructure work
* Identify and execute updates and implementation of policies, procedures, and best practices
* Identify safety hazards and work with EH&S and account management teams to remediate risks, ensuring a safe environment for staff
* Manage refrigerant purchases and tracking for compliance and cost control
* Gather information for business reporting purposes and track SLA performance
* Track work orders in Corrigo and manage NTE (Not to Exceed) limits in work orders
* Oversee operation, staffing, performance, and development of technical teams, including performance reviews and compliance with policies and training
* Participate in recruiting, interviewing, and onboarding of technicians
*
* Required Qualifications:

*** High School diploma or equivalent
* Seven (7) years of technical experience in building engineering with strong background in packaged HVAC equipment repair, refrigeration, and maintenance
* Strong organizational and management skills with ability to multi-task
* Valid Driver's License
* Universal EPA certification
* Excellent interpersonal and supervisory skills with strong emphasis on customer service
* Strong analytical ability and detail-oriented approach
*
* Preferred Qualifications:

*** 8+ years of relevant technical experience in building engineering
* Proficient in Word, Excel, and other Microsoft Office Suite programs
* Experience with overall HVAC system design and applications
* Excellent business writing and verbal communication skills
* Ability to function effectively in dynamic work environments
* Customer/client focused mindset with ability to accept and manage change

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.
** Estimated compensation for this position:** –  USD per year
* This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
**
* Location:

** On-site –Chicago, IL, Fort Wayne, INIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!
** Personalized benefits that support personal well-being and growth:
** JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
* 401(k) plan with matching company contributions
* Comprehensive Medical, Dental & Vision Care
* Paid parental leave at 100% of salary
* Paid Time Off and Company Holidays
* Early access to earned wages through Daily…