Band & Orchestra Repair Technician

Overview

Sweetwater, the nation’s #1 online retailer of pro audio equipment and musical instruments, is hiring Band Instrument Repair Technicians for its growing Band & Orchestra operation. The role requires thorough assessments and professional repair services on various woodwind and brass instruments, from cleanings to detailed restorations. Experienced technicians with advanced woodwind repair skills are preferred.

• Clean and repair woodwind instruments or both woodwind and brass instruments.
• Provide estimates on repairs for instruments.
• Work on a timetable to ensure that work is completed within estimated cost and time.
• Work on customer‑owned and retail instruments from student level to professional instruments.
• Perform work at the hourly shop rate with an excellent quality standard.
• Other duties as assigned, including repair clinics, working on new for‑sale products, and assisting with school events.

• Ability to work under pressure while maintaining patience and a positive attitude.
• Adept at multitasking and time management.
• High level of attention to detail and focus.
• Advanced knowledge of band instruments and instrument repair.
• Capability to lift, push, and pull instruments in cases up to 75 pounds.
• A diploma from an accredited repair school is preferred.
• At least 5 years of experience repairing band instruments.
• Previous experience in a high‑volume shop is preferred.

• WOWs The Customer – deep passion and desire for creating amazing customer and colleague experiences.
• Gets Things Done – great work ethic and a sense of urgency.
• Obsesses over the Details – committed to paying attention to the details.
• Drives Continuous Improvement – always focusing on effective and efficient work and ways to improve.
• Develops the Future – committed to personal and professional growth and to bringing colleagues along on that journey.

Relocation to our state‑of‑the‑art campus in Fort Wayne, IN is required.

Seniority Level: Mid‑Senior level

Employment Type:

Full‑time

Job Function:
Management and Manufacturing

Location:

Fort Wayne, IN