Apartment Maintenance Technician - Order Specialist

Overview

Description

Do you want to join a team of individuals who are making a difference? Renewing Management has been restoring hope by transforming communities across Indiana for over 20 years. We are a passionate and driven team of committed professionals where every voice is heard and the best idea wins.

The Work Order Specialist is responsible for completing resident service requests and providing excellent customer service to residents, staff, and vendors.

• Complete Service Requests, including repairing plumbing, electrical, carpentry and drywall issues.
• Ensure 30-minute response time to Emergency Service Requests and property disasters (fires, floods, freezes, etc.).
• Perform an inspection of the community grounds each morning to ensure that the community is clean and well-maintained, including maintenance of landscaping, bushes, trees, lawn, snow, trash, etc.
• Turn all vacant units, as assigned, including painting, cleaning, and maintenance.
• Complete maintenance work orders within 48 hours of input into Entrata and make-readies within 7 days of vacancy.
• Complete preventative maintenance activities and update records of those activities.
• Maintain records of maintenance performed in all units and update property software.
• Maintain all tools, equipment, and replacement parts in working condition.
• Provide service and maintenance for all common areas and amenities.
• If applicable, service the community pool, including water testing and cleaning, filter and systems maintenance, responding to water hygiene incidents, completing minor repairs, etc.
• Communicate openly with other team members regarding work priorities and the state of projects.
• Coordinate special projects as directed.
• Ensure safety protocol is being followed.
• Other duties as assigned.

• On-call availability on nights and weekends
• Great mechanical aptitude in appliance repair, plumbing systems, HVAC systems, electrical systems, etc.
• Communicate effectively and courteously with residents, staff and vendors
• Ability to self-direct and prioritize activities
• Ability to work in adverse weather conditions
• Hand tools necessary to do the job

• High school diploma or equivalent is required.
• 1 to 3 years of work-related experience is required.
• EPA Universal certificate is preferred.
• Pool maintenance experience preferred.

• Constant need (66% to 100% of the time) to perform the following physical activities:
  Walking/Standing/On Feet, Bend/Stoop/Squat/Kneel, Climb Stairs, Push or Pull, Reach Above Shoulder, Climb Ladders, Grasp/Grip/Turning, Finger Dexterity, Writing, Lifting/carrying
• Note:
  
  Lifting and carrying weights exceeding 50 lbs. is often accomplished with assistance from one or more people.

• Vision:
  Constant to Frequent needs to document maintenance, read manuals, and see details.
• Hearing:
  Constant need to communicate with assistants, staff, vendors and residents.
• Speaking:
  Constant need to verbally communicate with assistants, staff, vendors and residents.

• Frequent need to utilize personal transportation to pick up replacement parts and supplies from vendors. Rotating on-call status may require on-demand travel. Must have reliable transportation.

• Constant need to work indoors; frequent need to work outdoors in all conditions; may work in awkward and confining positions; occasional exposure to paint fumes, solvents, adhesives, etc.

• HIGH. Must apply logical thinking to define problems, collect data, establish facts, draw conclusions and initiate appropriate action. Must communicate ideas effectively to a diverse group.

• None

Our people are the organization’s greatest asset. This full-time position offers a competitive base salary with bonus potential, paid time off, and paid holidays. Optional medical, dental, and vision insurance coverage, as well as a 401(k) plan with 4% employer contribution are also offered. To find out more about us, check out our website at

Renewing Management is proud to be an Equal Opportunity Employer. We do not discriminate in any employment policies or practices on the basis of race, color, religion, age, sex (including pregnancy), national origin, marital status, gender identity, veteran/military service, disability, genetic information, sexual orientation, or any other characteristic protected by law.

Note:

This job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the management team. Receipt of this job description does not constitute a contract of employment.