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IT Lead, IT Support, IT Project Manager

Job in Fort Wayne, Allen County, Indiana, 46801, USA
Listing for: CFS
Full Time position
Listed on 2026-03-07
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 80000 - 85000 USD Yearly USD 80000.00 85000.00 YEAR
Job Description & How to Apply Below

Title

IT Lead

Compensation

$80,000–$85,000 USD base + discretionary bonus

Benefits & Growth

  • Full benefits package (details to be provided)
  • Annual increases and discretionary bonus potential
  • Opportunity to influence the evolution of the IT function and potentially build an in-house team

Why This Opportunity Stands Out

  • Direct ownership of IT across all locations and newly upgraded infrastructure
  • Strategic visibility to senior executives, with chance to partner on future technology direction
  • Ability to transform the IT environment from hands-on problem-solver to process leader
  • Immediate impact by providing business-critical support and driving operational improvement

Key Responsibilities of the IT Lead

  • Lead daily IT operations and provide hands-on support to users across locations
  • Manage vendor relationships, ensuring optimal service delivery from external providers
  • Own and troubleshoot all onsite IT issues, escalating to vendors as needed for advanced network matters
  • Proactively maintain and improve technology standards after recent large-scale upgrades
  • Identify and implement process improvements for IT service delivery and user experience

Must-Have Skills/Experience (Required)

  • Demonstrated experience in small-company IT management or equivalent hands-on support roles
  • Strong troubleshooting skills with user support, desktop, and Microsoft environment management
  • Ability to work independently, prioritize effectively, and take ownership of the IT environment

Location

Fort Wayne, IN (multi-site support) - On-site; local candidates only

Schedule

On-site with occasional travel between locations

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