Theatre Utility Lead – Artist Hospitality; Seasonal

Theatre Utility Lead – Artist Hospitality

Hours vary; evenings, weekends, and holidays during event season

Deliver a seamless backstage experience – coordinate hospitality, transportation, and artist needs.

Serve as the primary backstage hospitality contact for touring artists and crews. Coordinate catering, transportation, dressing rooms, green rooms, and backstage logistics to ensure a professional, polished experience from load-in to load-out. Lead runners and staff, anticipate artist needs, and maintain clear communication with Theatre Management.

• Advance and fulfill artist rider hospitality requirements, including dietary restrictions and special requests
• Coordinate catering orders, deliveries, setup, service, and cleanup
• Manage backstage spaces: dressing rooms, green rooms, crew areas, and amenities
• Oversee runners for errands, shuttle service, and artist support
• Coordinate transportation logistics and ensure compliance with vehicle policies
• Monitor backstage traffic and privacy, ensuring smooth operations
• Maintain hospitality inventory and track expenses within budget
• Communicate real-time updates to Theatre Management and team
• Support VIP, sponsor, or meet-and-greet events as needed

• High school diploma;
  Associates degree in related field preferred
• Proven track record in customer service, hospitality, or event operations
• Experience supervising contract or seasonal staff and volunteers
• Strong communication, leadership, and problem-solving skills
• Ability to remain calm and prioritize in a fast-paced, high-pressure environment
• Flexible schedule: evenings, weekends, and holidays during events

• Frequent standing, walking, lifting up to 25 lbs, and moderate manual activity
• Ability to work outdoors and adapt to changing conditions

Join a dynamic team delivering top-tier live events while creating exceptional artist experiences.

Equal Opportunity Employer