Regional Director of Resident Care

Lake House Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in Indiana, Illinois, Wisconsin, Pennsylvania, Ohio and Michigan. Our company, built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent care for our residents.

The Regional Director of Resident Care is responsible for activities related to the development, implementation and ongoing support of quality management and educational initiatives throughout assigned communities. This position assumes a primary role in ensuring that the communities are compliant with State and Federal Regulations.

• Monitors the implementation of current policies and procedures, which reflect adherence to corporate and external regulatory guidelines. Reviews new regulatory directives and implements changes as needed.
• Reviews and investigates resident complaints/Hotline Complaints as directed; ensures compliance with resident rights policies and works to resolve resident grievances.
• Conducts compliance surveys ists in coordinating action plans to minimize liability and risks as a result of compliance surveys.
• Participates in State and Federal surveys and compliance investigations.
• Supports and follows up with communities in identifying trends and assists in the development of corrective action plans and troubleshooting resolutions. Reports findings of State and Federal surveys to the Regional Operations Leader.
• Gathers performance improvement indicators and survey data to identify trends. Develops Plans of Corrective Actions with the Regional Operations Leader (ROL), Executive Directors (ED) and Director of Health and Wellness (DHW).
• Schedules periodic site visits to provide supervision, clinical expertise, ensure communication, and to monitor the overall operation of the clinical services department. Conducts facility reviews based on operational needs, changes in management and commitment to regulatory compliance.
• Reviews all potential move‑outs. Reviews all potential move‑in denials prior to any communication with prospective resident or family member.
• Provides in‑service training and orientation to community staff regarding survey process, risk management, corporate compliance, performance improvement, etc.
• Participates in the clinical review of residents as needed.
• Audits levels of care assessments for accuracy and compliance.
• Participates in review of clinical risk scenarios at the community level to mitigate liability and risk.
• Works closely with the RF and DHW to review and interpret state regulations as needed.
• Participates in the interview and selection process for community DHWs.
• Orchestrates onboarding of new DHWs.
• Participates in the clinical review of new move‑ins as needed and in support of the DHW.
• Maintains current knowledge of state regulations and monitors proposed changes to regulations.
• Develops into a valued and trusted member of the regional team offering clinical expertise and guidance to RDO, RDS and HRM.
• Champions the company culture at all times.
• Performs other duties as assigned.

• Provides supervision and guidance to community administrators and Director of Health and Wellness staff and others as assigned to assure delivery of consistently high‑quality care to residents. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

• Bachelor of Science in Nursing required;
  Master of Science in Nursing preferred.
• Maintains knowledge of regulatory compliance in all states of responsibility.
• Experience in assisted living, home health or long‑term care industries.
• Ten (10) years’ nursing experience.
• Licensed Registered Nurse in good standing.
• Five (5) year nursing management experience.

In addition to a rewarding career and competitive salary, Lake House offers a comprehensive benefits package. Eligible team members are offered medical, dental, vision, life and disability insurance, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match, our Employee Assistance Program and accident insurance policies.

Job Code: 1004080

EOE D/V

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