Business Relationship Manager - Officer

Business Relationship Manager I - Officer

If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.

As a Business Relationship Manager I (BRM) in Business Banking, you will help improve the lives of our clients and the well‑being of their businesses through financial solutions, education, and advice. You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.

• Acquire, manage, and retain a portfolio of 100–130 business clients with annual revenue of $1 – $5 million, providing business deposit and cash management solutions and managing business credit opportunities up to approximately $500,000.
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses.
• Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure profitability of the portfolio.
• Regularly conduct in‑person calls with prospects, centers of influence, and existing clients at their places of business; follow a disciplined relationship development process and adjust strategies as needed.
• Identify and pursue potential new business clients, cultivating long‑term primary banking relationships.
• Identify clients’ personal financial goals and needs; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists.
• Provide leadership by actively supporting your assigned branches and protecting the firm by following sound risk management protocols and adhering to regulatory requirements.

• Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience.
• General business experience and knowledge of business credit, core business products, and how business needs vary by industry/market.
• Strong communication skills with individuals at all levels, both internally and externally, and ability to build relationships.
• Ability to balance client needs with associated risks and the firm’s interests, recognizing when to escalate or handle independently.
• Ability to determine and balance priorities daily to achieve business objectives, owning problems on clients’ behalf and following through with commitment.
• Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint.

• Bachelor’s degree in Finance or related field or equivalent work experience.
• Strong current business network.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal‑opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for religious practices and mental or physical disability needs.

Not Applicable

Full‑time

Sales and Business Development