Vendor Compliance and Freight Supervisor

Vendor Compliance and Freight Payment Supervisor

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The vendor compliance and freight payment supervisor is responsible for leading and overseeing all financial, compliance, and administrative functions related to transportation operations. This includes freight payment and billing, vendor compliance programs, resolution of transportation-related OS&D (over, short & damaged) claims, and the management of transportation-related pass-through billing for members/retailers. The role ensures proper alignment with general ledger accounts and supports strategic transportation projects and initiatives.

The supervisor acts as the key liaison between internal teams, carriers, third-party audit and freight payment providers, and external vendors. It ensures compliance with internal audit requirements, maintains process documentation, and drives continuous improvement. The role supports inbound freight activity and enables key logistics initiatives.

• Freight Payment & Financial Oversight:
  Oversee all freight billing and payment activities, ensuring alignment with carrier contracts and service terms.
• Financial Management:
  Manage annual freight payment volume (approx. $65M), ensuring timely posting, GL accuracy, and audit readiness.
• Relationship Management:
  Own relationships with freight payment providers and third-party audit firms.
• Expense Classification:
  Ensure appropriate classing of transportation expenses in the P&L and documentation of all associated processes.

• Vendor Compliance & Claims Management:
  Administer and report on all transportation-related vendor compliance programs.
• Issue Resolution:
  Identify, report, and resolve non-compliance issues in partnership with cross-functional teams.
• KPIs & Reporting:
  Develop KPIs and monthly compliance reporting to track vendor/carrier performance and identify improvement opportunities.
• OS&D Claims:
  Manage all OS&D claims and ensure appropriate resolution protocols are followed.

• Freight Allowance & COGS Documentation:
  Oversee commercial arrangements impacting the acquisition cost of goods (COGS), including INCO terms and freight allowances.
• Documentation & Communication:
  Ensure documentation and communication of terms across purchasing and supply chain stakeholders.
• Audit Alignment:
  Partner with Legal and Finance on commercial agreement alignment and audit compliance.

• Pass-Through Billing & Audit Readiness:
  Manage member pass-through freight billing processes to ensure transparency and accuracy.
• Process Design:
  Establish repeatable, auditable workflows that comply with internal audit and external regulatory requirements.
• Continuous Improvement:
  Continuously evaluate freight audit and payment processes to improve efficiency and mitigate risk.

• Project Leadership & Strategic Support:
  Serve as the Transportation lead for cross-functional initiatives, including Network of the Future projects.
• Cross-Functional Coordination:
  Coordinate transportation-related tasks across multiple projects, ensuring on-time execution and full cross-functional visibility.
• Strategic Alignment:
  Set annual department goals and align operational strategies with budget targets.

• Team Leadership & Talent Development:
  Lead and develop transportation financial support staff, set goals, manage performance, and promote accountability and continuous improvement.

• Accurate & Efficient Freight Payment:
  Invoices processed accurately and on time, aligned with contract terms.
• Compliance Excellence:
  Vendor and carrier compliance issues actively managed and documented.
• Financial Alignment:
  Freight-related costs correctly applied to the general ledger and analyzed for optimization.
• Project Execution:
  Transportation support for major initiatives delivered on time with stakeholder visibility.
• Process Integrity:
  Freight processes well-documented, repeatable, auditable, and continually improved.
• Team Performance:
  Staff well-supported, aligned with goals, and contributing to department success.

• Full insurance benefits package including Medical, Dental, & Vision
• Paid time off to foster work/life balance
• Profit sharing
• Bonus Pay opportunities
• Retirement funding opportunities
• Education reimbursement
• Health club reimbursement
• Career advancement opportunities

Headquartered in Fort Wayne, IN, the Do it Best Group is the world's largest hardware, lumber, and building materials buying cooperative in the home improvement industry. With nearly $6 billion in annual sales, we support thousands of independently-owned locations across the United States and in more than 60 countries worldwide. Partners in the company have the flexibility to operate under the Do it Best, True Value, or their own local store identities, offering a diverse range of branding options to best serve their communities.

Each team member is valued as an individual and growth is supported through training, mentoring, and development…