Tire & Battery Technician - Automotive PT

Overview

As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.

• Be a Team Member — Collaborates with team members to fulfil sales and service requests educating other associates on tools tasks resources and mentor new technicians; communicates and developing interpersonal skills for providing safe and efficient customer service.
• Be an Expert — Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications and seasonality; demonstrates knowledge of Point of Sale systems, phone and in-person selling techniques.
• Be a Techie — Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement; utilizes handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training; adapts to new tools and encourages others to use them.
• Be an Owner — Communicates equipment, tools and supplies needs to TBC; lead tracking and monitoring returns and special orders; operates cash registers; processes transactions; maintains inventory accuracy; ensures safety and compliance; reports complaints and hazards; completes paperwork and documentation; ensures merchandise is packaged, labeled and stored per policy; identifies member needs and assists with purchasing decisions; resolves issues and concerns.
• Be a Talent Ambassador — Acts as a brand advocate by valuing the member experience and modeling high quality service and products; develops, influences and inspires others to work in a respectful, supportive, team-oriented style; helps others overcome roadblocks and provides training.
• Complies with company policies, procedures and ethics by implementing action plans and applying these in executing business processes and practices.
• Completes work assignments and priorities using policies, data and resources; collaborates with managers, coworkers, customers and partners; identifies priorities and deadlines; communicates progress and information; identifies improvement opportunities and adapts to change.

Respect the Individual:
Embraces differences and creates a workplace where associates feel seen, supported and connected; fosters belonging and opportunities for all associates to thrive.

Respect the Individual:
Works as a team, builds strong relationships, and communicates with energy and positivity to motivate and influence.

Respect the Individual:
Strengthens the team by developing and mentoring others, recognizing contributions and accomplishments.

Act with Integrity:
Maintains high standards of integrity, ethics and compliance; supports Walmart values and the goal of being a regenerative company; holds oneself and others accountable.

Serve our Customers and Members:
Delivers results while putting the customer first; makes decisions based on reliable information and balances short- and long-term priorities.

Strive for Excellence:
Displays curiosity, takes risks, and demonstrates resilience; drives continuous improvements and supports others through change.

At Sam’s Club, we offer competitive pay as well as performance-based bonus awards and other benefits for a happier mind, body, and wallet.

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO/PPTO may be used for vacation, sick leave, holidays or other purposes; amount depends on job classification and length of employment. It meets or exceeds paid sick leave requirements where applicable. For information about PTO, see

Other benefits include short-term and long-term disability, company discounts, Military Leave…