Assistant Store Manager

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If you are a high energy, outgoing person who loves to help and lead others and is looking to join a leadership team that is committed to creating a great place to work and an even better shopping experience for our guests, this job is for you! Assistant Managers support the Store Manager and other team members in delivering an exceptional guest shopping experience.

• Manage the store team’s Guest Service behaviors, providing coaching to ensure greeting all guests in a friendly manner to make them feel welcomed, appreciated, and always “make it right” for our guests.
• Support the Store Manager in building and developing a strong team through effective training, scheduling, coaching, and fostering a positive working environment that promotes engagement and reflects the Company values.
• Partner with Store Manager to achieve operational excellence and meet financial goals on store promotions, sales, and controls.
• Assist with maintaining the overall appearance and cleanliness of the store (inside and out), ensuring the coffee station, food service area, and bathrooms meet cleanliness standards, delegating tasks as needed.
• Assist with quality control, merchandising, safety programs, and other guidelines for successful food service operations. Monitor product levels, rotate stock, and ensure 100% in-stock levels.
• Perform other duties as assigned by the Store Manager or Person in Charge in their absence.
• Must be able to perform essential functions of the position with or without reasonable accommodations.

Working Relationships: Store team members, Store Manager, District Manager, corporate personnel, vendors.

Minimum Education: High School diploma or GED.

Minimum Experience: 1 year retail or food experience; completion of Assistant Manager Training program required before role assignment.

Preferred Experience: 1-2 years in retail, guest service, or restaurant leadership roles.

Certifications: Serv Safe/Food Safety certification is a plus but not mandatory.

• Comfortable interacting with guests and team members.
• High energy and adaptability.
• Team-oriented; willing to put in extra effort.
• Computer skills are helpful.

Primarily scheduled on second shifts, including nights, weekends, and holidays. Full-time position (up to 40 hours). Travel of 5-10% for store coverage and meetings. Must have own vehicle for deposits if applicable.

Ability to lift up to 10 pounds regularly, up to 25 pounds frequently, and up to 40 pounds occasionally. Ability to stand/walk for 8 hours, reach overhead, bend, squat, twist, and work in cooler temperatures. Moderate noise level.

Required specialized attire in food establishments (hats, gloves, etc., provided).