Supervisor - Water Quality

JOB SUMMARY

The incumbent, under the guidance of the Program Manager, Utility Water System, is responsible for assigning and supervising the activities of personnel that are installing, maintaining, repairing and replacing lines of the municipal water distribution system, water transmission lines and water line easements. Supervises a variety of routine maintenance in accordance with City, State, Federal regulations and AWWA Standards. Also evaluates, counsels and trains program employees.

The incumbent will be responsible for doing any studies or research into customer concerns that require data to be collected and communicated back to customers and management.

Note:

All City of Fort Smith positions require the employee to provide good customer service to both internal and external customers, maintain positive and effective working relationships with other City employees, and have regular and reliable attendance that is non-disruptive. Must show cooperation and respect to fellow employees and supervisors at all times. All other duties as assigned by the immediate supervisor and/or department director.

• Provide subject matter expertise and effectively supervise the City’s Water Distribution and Transmission Lines ongoing maintenance and repair of the water systems.
• Assign the work of crews engaged in the installation, maintenance, repair and replacement of services and mainlines.
• Provide Leadership of the department’s water system maintenance operation.
• Assist the Water System Operation and Maintenance Management in the development of the construction specifications and their implementation.
• Review and analyze plans and work orders; estimate or check estimate of time and materials.
• Interpret more technical aspects of assignments to crews.
• Assist in the solution of difficult work problems for customers and employees.
• Inspect work in progress and upon completion; review and approve daily work reports.
• Confer with other departments regarding problems and projects.
• Develop and implement program budget and authorize purchases.
• Oversee preventative maintenance to vehicles and equipment.
• Perform related work as required or assigned.
• Coordinate activities with other city programs and departments, and with contractors, developers, agencies, and property owners.
• Respond and/or dispatch maintenance personnel to emergency situations during and after normal work hours.
• Utilize and help maintain work order database and utility billing system; enter work orders, research work history, run reports, update information and verify data accuracy.
• Determine the effects and work with all commercial and industrial customers to minimize any time lost for production.
• Promote a safe working environment in all aspects of the department.
• Keep up to date on procedures and training of all program employees.
• Work with Utility Staff organizing all mainline shutdowns to provide water quality and safety procedures to protect all the citizens and the water system.
• Regular attendance and timeliness required.

Directly supervises at minimum Foreperson(s), Lead person(s), Equipment Operator(s) and Maintenance Person(s) within the division. Carries out supervisory responsibilities in accordance with the city’s policies, ordinances and applicable State and Federal laws. Responsibilities include managing, work order database, interviewing, hiring, and training employees; planning, assigning, and directing work; addressing complaints and resolving problems. Manage all maintenance and construction within the City’s water system.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or GED.
• Must be State Certified Back Flow Tester within two (2) years of employment.
• Minimum of three (3) years previous experience working in utilities field is necessary.
• Confirmation of previous management position or equivalent management training is necessary.
• Must be able to organize,…