Vision Center Manager NL

Base pay range

$23.00/hr - $33.00/hr

• Drive sales in the Vision Center by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, and maintaining in‑stock and inventory levels, budgeting and forecasting sales, and assessing economic trends and community needs.
• Model, enforce, and provide direction and guidance to Associates on proper Customer Member service approaches and techniques to ensure Customer Member needs, complaints, and issues are successfully resolved within company guidelines and standards.
• Oversee the implementation of and participate in community outreach programs, encouraging Associates to serve as good members of the community.
• Ensure compliance with company and legal policies, procedures, and regulations for the Vision Center by analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, overseeing safety, operational, and quality assurance reviews, developing action plans to improve performance, providing direction and guidance on executing company programs and strategic initiatives, and directing Vision Center Associates in ensuring confidentiality of information, documentation, and assigned records.
• Provide supervision and development opportunities for Associates in the Vision Center by hiring, training, mentoring, assigning duties, giving recognition, and promoting a belonging mindset in the workplace.
• Ensure the provision of quality eyewear by consulting with and educating Members/Customers, selecting products based on Member/Customer needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining optical equipment.
• Uphold the company Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing company policies and procedures, and suggesting resolutions. Coordinate, complete, and oversee job‑related activities and assignments, developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability, measuring progress, identifying improvement opportunities, demonstrating adaptability, and promoting continuous learning.
• Respect the individual by building high‑performing teams, embracing differences in cultures, ideas, and experiences, creating a workplace where associates feel seen, supported, and connected through a culture of belonging, and creating opportunities for all associates to thrive.
• Work collaboratively, build strong and trusting relationships, and communicate with impact, energy, and positivity to motivate and influence.
• Attract and retain the best talent, empower and develop talent, and recognize others' contributions and accomplishments.
• Act with integrity by maintaining the highest standards of ethics and compliance, modeling Walmart values, holding oneself and others accountable, supporting Walmart’s goal of becoming a regenerative company, and creating a sense of belonging by eliminating waste and participating in local giving.
• Serve our customers and members by delivering results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying EDLP and EDLC business models to all plans.
• Make decisions based on data insights and analysis, balance short and long‑term priorities, and consider customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
• Strive for excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, driving continuous improvements, adopting and encouraging new technologies and skills, and supporting others through change.

• Completion of 2 or more years of college, or 1 year’s retail experience and 1 year’s supervisory experience, or 2 years’ general work experience including 1 year’s optical experience.
• High school diploma or equivalent.
• Current eligibility to work as an optician or…