Studio Manager

Corporate Company Description

At Club Pilates, we believe Pilates is for every

BODY.

Not just the athletic. Not just the experienced. Not just the flexible. Everyone.

That belief shows up in how our studios are built, how our classes are taught, and how our teams lead. We use specialized equipment like Reformers, EXO-Chairs, Springboards, mats, weights, and more to make Pilates approachable, adaptable, and results-driven for people of all ages and fitness levels.

As the largest premium network of group Pilates studios in the world, with 600+ locations and growing, our mission is simple. Help people live fuller, healthier lives through movement that meets them where they are.

And that mission comes to life inside each studio through strong leadership.

A Studio Manager at Club Pilates is not just running operations. They are leading a community. Supporting instructors. Connecting with members. Creating an environment where people feel seen, supported, and excited to show up for their health.

If you care about people, love organized systems, and want to be part of a brand that truly believes movement is for every

BODY, you will feel right at home here.

The Studio Manager is responsible for driving sales performance, membership growth, staff development, and operational excellence while delivering an exceptional member experience. This role is held to clearly defined performance standards aligned with boutique fitness industry benchmarks and organizational growth objectives.

• Salary Base: 50k+ based on management and industry experience
• Potential Monthly & Quarterly Bonus: 15-20k
• Commissions: 10% of Sales or set incentive pay on promotional items, no cap.

• Pilates fitness knowledge/background preferred.
• High school diploma or equivalent.

Such alternatives to the above qualifications as the owner may find acceptable.

• Excellent sales, communication, and customer service skills required.
• Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training.
• Ability to learn and use the Club Ready software system.
• Ability to stand or sit for up to 8 hours throughout the workday.
• Excellent communication skills via in person, phone, and email.
• Must be able to work under pressure and meet tight deadlines.
• Must have proficient computer skills.
• Daily and/or occasional travel may be required.

• Drive & Execute sales process of lead generation, follow up, and closing sales.
• Conduct tours of the facility while establishing a relationship and targeting an individual's needs and wants.
• Maintain an acceptable level of personal sales production.
• Contributes to the studio achieving 20% of organic prospect leads each month
• Manages Social Media Platform
• All messages, comments, and engagements are responded to
• Contributes on Member VIP FB group
• Emphasize and enforce objectives of the club as a fitness and wellness provider.
• Present available services to current or prospective members.
• Book and assist the team in booking quality appointments to achieve daily, weekly, and monthly sales quota.
• Freeze/Unfreeze memberships.
• Handle escalated customer situations
• Handle refund and cancellation requests
• Maintain appropriate supplies in the studio
• Retail
• Inventory count & consolidation at the end of month.
• Coordinate new retail with Regional
• Implement a schedule of retail rotation with front desk staff.
• Implement process for member milestones, 100/250/500+ Club for members including offer and certificates.
• Maintaining chalkboard, event posters and printed flyers in the studio.
• Ensure with front desk staff to assure all tasks are being completed to expectations.
• Meet with the Regional Team weekly, or at scheduled cadency.
• Coordinate, organize and host staff monthly meeting
• Creating and coordinating studio staff schedules
• Continuous education, support, and development of sales staff
• Member engagement, celebrations, and communication on events and promotions. Including but not limited to;
• Monthly email newsletter
• Social media posts & comments
• Member FB VIP Page
• Milestone certificates and acknowledgement
• Flexible Scheduling- position…