Commercial Kitchen Equipment side​/Cold side Service Technician

Service Technician – All Levels (Associate, Service, Senior)

Tri Mark USA is the country’s largest provider of design services, equipment, and supplies to the food service industry. From coast to coast, we bring culinary dreams to life with expert design, top‑quality equipment, and legendary customer support. Founded in 1896, Tri Mark combines small‑business heart with big‑company muscle — and our people are the secret sauce.

• Fully equipped for success — company van, cell phone, credit card, tools, and materials.
• Portal‑to‑portal pay and performance bonuses.
• 401(k) match and bonus opportunities.
• Continuous learning — manufacturer training, tuition reimbursement, and CFSP prep covered.
• Effective day‑one benefits: medical, dental, vision, pet & legal insurance and paid time off for community service.
• Career growth – promote from within, clear paths from Associate to Senior Technician and beyond.

As a Service Technician, you’ll be the go‑to expert who keeps our customers’ equipment up and running. Depending on experience, you’ll be hired at the Associate, Service, or Senior Technician level with pay and responsibilities commensurate with your skills.

Technical Excellence – Diagnose, repair, and install a wide range of commercial kitchen equipment from refrigeration to cooking and dishwashing systems. Handle on‑call rotation and complex troubleshooting with confidence. Keep your company vehicle, tools, and parts organized, safe, and ready for action.

Team Player & Mentor – Depending on level, learn from experienced technicians or mentor junior team members. Share best practices and collaborate to strengthen team expertise.

Safety First – Lead and follow safety protocols, ensuring every install and repair meets manufacturer standards. Perform safety checks on tools, vehicles, and equipment regularly.

Communication & Reporting – Use your company tablet to document work orders and service reports accurately. Partner with customers, manufacturers, and sales reps to ensure top‑nob service.

Problem Solver – Bring creative thinking to challenging repair situations. Know when to call in reinforcements and when to lead the solution yourself.

• Associate Technician – Entry‑level role for individuals with mechanical aptitude, willingness to learn, or related technical education.
• Service Technician – 1–2 years of experience servicing or installing commercial kitchen or refrigeration equipment.
• Senior Service Technician – 3+ years of advanced, hands‑on experience leading complex installations and mentoring others.
• Technical or trade school training preferred (especially refrigeration).
• Valid driver’s license and clean driving record required.
• Strong communication skills and ability to work independently.
• Ability to travel up to 25% for training in the first two weeks.
• Ability to pass a background check and drug screen post offer acceptance.

• Lift up to 75 lbs. safely.
• Stand, bend, kneel, crawl, and climb as needed – this job keeps you moving!
• Use hands and tools with precision and care.

Join a company that gives you the training and trust to build a lasting career. At Tri Mark, every technician matters — whether you’re starting out or ready to lead. We don’t just fix equipment; we fuel the food service industry that keeps America cooking.