Retail Sales Lead- Fort Myers

Overview

We are looking for associates with a passion for clothing, people, and sustainability. Join a community where you can make a difference, inspire others—and be inspired.

Eileen FISHER creates simple, timeless shapes designed to work together effortlessly, season after season. We make our clothes to last—and then take them back to be reworn again or remade into entirely new designs. We believe in the fundamental potential of every person—our employees, our customers and those who make our clothes—and are committed to creating conditions that empower people. EILEEN FISHER is one of the largest women’s fashion companies to be a certified B Corporation, which means we voluntarily meet high criteria for social and environmental performance, accountability, and transparency.

Values Statement: our culture is built on authenticity, connection, trust, creativity, health of the whole, and unity by purpose, with a commitment to Diversity, Equity + Inclusion and Sustainability.

As Sales Leader you are responsible for maintaining customer service standards and resolving operational issues when the Store Leader and Assistant Store Leader are unavailable.

You communicate our vision and lead from the EF Mission. You focus on priorities, inspire creativity, engage your team, motivate, direct, inspire, and involve them in decisions. You communicate expectations honestly, nurture growth in others, and seek to understand. You stay authentic and transparent, and foster a work environment filled with possibility, positive energy, and a spirit of play.

• Establish excellent customer service standards and lead by example.
• Collaborate with and lead the sales team in priority setting, daily tasks, and delegation of responsibilities.
• Identify and communicate team and store needs to leadership.
• Partner with and support the store leader team in daily store operations as necessary.
• Use creative approaches to engage the customer with the product; illustrate how to wear the clothing and explore different options.
• Contribute to back-of-house functions as needed.
• Participate in training and mentoring of new and current team members with emphasis on nurturing talent and growth.
• Develop creative solutions for situations that arise when store leaders are not present.
• Maintain high standards of sales floor and merchandise.
• Assist Store Leader with store merchandising and visual presentation, with willingness to experiment and explore possibilities.
• Ensure and contribute to a safe and clean store environment.
• Performs other related duties and assignments as required.

• Monthly Store Bonus Incentives
• Annual Company Bonus Plan
• Employee Stock Ownership Plan
• 401(K)
• Paid Time Off
• Comprehensive Health Insurance for full-time employees (medical, dental, life, etc.)
• Wellness Reimbursement Program (education, PTO related expenses, spa services, fitness/ exercise fees, etc.)
• Uniform Allowance
• Employee and Friends & Family discount

Education: High school diploma or equivalent required.

• Must be entrepreneurial, inventive, creative and flexible.
• Possess excellent oral and written communication skills.
• Demonstrated ability to multi-task and prioritize.
• Pasionate about nurturing a positive, supportive and collaborative work environment.
• Dedicated to providing an excellent customer experience, promoting quality service among your team through training and acting as a positive role model.
• Open to experiencing our Brand and product, stylishly Wardrobing self and customers.
• Strong problem solving skills with ability to adapt quickly to business needs and changes in strategies.
• Maintain high level of initiative, motivation, and self-direction.
• Ability to lift up to 40 lbs. at floor level and/or team lift when necessary.
• Ability to climb ladders, twist, bend and stoop to retrieve items from floor, shelves, and hooks.
• Previous retail sales or apparel experience required.

The pay range for this role is $16.40 - 19/hr. dependent upon experience and qualifications. In addition, we offer competitive benefits including a generous clothing allowance and a wellness reimbursement program.

EILEEN FISHER, Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

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