Department Manager

Job Description

5 days ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee owns a license to use McDonald’s logos and food products. The franchisee is a separate company and a separate employer from McDonald’s USA.

The franchisee is responsible for all employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald’s USA has no control over employment matters at the restaurant.

• Lead weekly shifts and ensure customers receive a fast, accurate, friendly experience.
• Manage assigned systems such as Training, Food Safety, and Inventory Management; set goals, delegate tasks, and report results.
• Oversee the Guest Service Department; deliver great customer experience, execute sales promotions, train service staff, and organize the front counter, McCafé, and drive‑thru areas.
• Supervise the Kitchen Department; deliver quality food quickly, maintain food safety, control food cost, and train kitchen staff in production procedures.
• Hire qualified crew, train them well, and schedule them to meet restaurant sales and profit goals; motivate crew throughout their time working at the restaurant.

• Previous managerial experience is preferred, ideally within a restaurant, retail, or hospitality environment.
• Must be 18 years or older to be a manager in our corporate owned and operated restaurants.
• Positive team player with flexible schedule who enjoys a fast‑paced McDonald’s environment.
• Strong leadership and communication skills.

• 15-25 days paid vacation
• 10 paid holidays, anniversary splash, and 8‑week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and Long‑Term Disability, life and accident insurance
• Paid Leave of Absence
• Service awards
• Employee Resource Community
• Adoption Assistance
• Matching gifts program

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I recognize that the independent franchisee is the sole company responsible for employment matters at this restaurant.