Server Assistant

Join our team as a Server Assistant at Mainsail Lodging & Development, an award‑winning franchisee of the Marriott Autograph Collection. In this role you will play an essential part in delivering an outstanding dining experience, greeting guests warmly, serving them professionally and maintaining the highest standards of service.

• High School diploma or equivalent; higher education preferred.
• Prior experience in hospitality or serving roles is advantageous, with a minimum of one year in positions such as Server Assistant, Backwater, or Food Runner.
• Strong customer service skills.
• Excellent verbal and written communication abilities.
• Proficient in using technology, such as tablets, for service‑related tasks.

• Proficient knowledge of all beverages, including liquors and wines.
• Efficient and courteous service to guests, following service standards.
• Accurate cash handling and accountability for financial discrepancies.
• Comfortable with delivering food and drinks to guest rooms.
• Punctuality and proper uniform compliance.
• Team collaboration within the hotel.
• Cleanliness and organization of serving areas.
• Preparing tables with necessary service items.
• Equipped with essential tools for the shift.
• Ability to recommend wine pairings with meals.
• Comprehensive understanding of menu items and allergens.
• Assisting servers with food and beverage service.
• Prompt clearing and resetting of tables.
• Setup and breakdown of dining areas.
• Support during peak service times.
• Adherence to health and safety regulations.
• Inventory management and supply stocking.
• Effective communication with kitchen staff.
• Handling guest requests efficiently.
• Participation in training for service improvement.
• Knowledge of restaurant promotions and events.
• Flexibility to perform additional tasks as assigned.

• Ability to stand for extended periods, often in a potentially hot area under a heat lamp.
• Ability to walk and bend.
• Ability to lift up to 25 pounds.
• Clear communication skills.
• Corrected vision within normal range.
• Willingness to work long hours as required.
• Ability to make sound judgments quickly.
• Capability to work on multiple tasks, making appropriate progress toward deadlines.
• Ability to work independently, take direction, and provide direction to others.
• Skills to manage different personalities within the hotel and community.
• Commitment to maintaining the highest degree of confidentiality.

• Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full‑service hotel employees
• All above‑listed benefits except for Medical Insurance, Holiday Pay, Tuition Reimbursement

Mainsail Lodging & Development is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Mainsail’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by federal, state and/or local law.

Mainsail Lodging & Development maintains a drug‑free workplace. Mainsail is an Equal Opportunity Employer and does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy‑related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.