Specialist, Research Engagement Services - Portuguese Language

Research Engagement Services (RES) Specialists provide world-class service by engaging directly with clients, prospects, and vendors to coordinate requests with
*** Research & Advisory Experts. Successful Specialists demonstrate a passion for client service, strong problem-solving skills, and a willingness to learn with a high degree of ambition and drive. In the role of RES Specialist, you will act as a liaison between internal and external Clients and the
*** Expert community to problem solve around our clients most pressing technology and business-related questions and problems.

• Coordinate with internal and external stakeholders to schedule research interviews.
• Serve as primary day-to-day contact for member and prospective companies for research projects.
• Ensure that CRM database () contains accurate account details, contact information, and notes regarding research interview requests.
• Provide research support on a variety of projects.
• Maintain project dashboards to provide clear and accurate visibility into project ownership, progress, and next steps.

• Fluency in Portuguese & English (written / verbal).
• Time management and organizational skills
• Written and verbal communication skills
• Analytical mindset