Operations Manager door hardware and access controls

About Us

Flylock Security Solutions of Southwest Florida is a trusted provider of access control, automatic door systems, and commercial locksmith services. We serve a wide range of clients — from resorts and gated communities to medical and commercial facilities — delivering professional installations and reliable service across Southwest Florida.

The Operations Manager ensures that all projects and service calls run smoothly from start to finish. You’ll work hand‑in‑hand with the Office Manager to coordinate technician schedules, order and track materials, and maintain communication between the field, office, and customers.

This position reports directly to the General Manager and plays a key role in maintaining our high standards of quality, communication, and customer satisfaction.

• Work with the Office Manager to coordinate daily scheduling and workload assignments for technicians.
• Communicate with customers and Office Manager regarding job progress, scheduling updates, and service needs.
• Coordinate procurement, delivery, and inventory of access control and door hardware materials.
• Work alongside technicians on large projects and installations as needed to ensure quality, proper coordination, and smooth execution.
• Assist with tracking open jobs, quotes, and follow‑ups through completion.
• Identify workflow and communication improvements to enhance operational efficiency.
• Support technicians with logistical needs, ensuring field readiness each day.
• Maintain organized records of projects, materials, and communications.

• 3+ years of experience in operations, project coordination, or management (preferably within a trade, construction, or service‑based industry).
• Strong organizational and communication skills.
• Experience managing or supporting field teams.
• Familiarity with access control, door hardware, or low‑voltage systems is a plus.
• Proficient with Microsoft Office, spreadsheets, and scheduling tools.
• Valid Florida driver’s license and clean background.

• Competitive salary: $60,000–$80,000+ annually (based on experience).
• Paid vacation and holidays.
• Structured Bonus after first year.
• Company vehicle and gas card.
• Company laptop and cell phone.
• Supportive, growth‑oriented work environment.
• Opportunity to help shape company processes as we continue to expand.

At Flylock, you’re not just another employee — you’re part of a close‑knit, high‑performing team that values professionalism, communication, and accountability. You’ll work directly with the General Manager and Office Manager, helping to guide daily operations and keep the company running efficiently as we grow across Southwest Florida.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Fly Lock Security Solutions Corporate.