Software Quality Control Analyst

POSITION TITLE

Software Quality Control Analyst

The Software Quality Control Analyst (QC Analyst) is responsible for ensuring that every feature Kingland deploys works exactly as promised and provides a seamless experience for our users. They are experts on how Kingland’s products and solutions should behave, ensuring that delivered functionality aligns with approved business requirements and acceptance criteria. The QC Analyst is responsible for writing and executing manual test cases, using the use‑cases defined in feature requirements to guide the creation of the manual test case script and to execute the test.

The QC Analyst creates defects for items that don't align with the acceptance criteria established by the script and at times will perform ad hoc or edge testing to attempt to find irregularities in the software that were not previously thought of as typical usage patterns. The QC Analyst may have secondary responsibilities such as eliciting and elaborating requirements that define the business functions of a software solution or product.

• Author and maintain high‑quality test cases ensuring appropriate coverage of functional, non‑functional, boundary condition, and edge scenarios.
• Integrate testing into the Software Development Life Cycle by analyzing user stories and technical specs to create comprehensive test plans.
• Maintain and manage Test Cases, Test Executions, and Defect traceability within QC tooling and in accordance with defined processes.
• Report and track defects using Jira or similar tools, prioritizing them based on their impact on the business.
• Coordinate with stakeholders and clients to ensure the software meets the intended business need.

• Bachelor’s degree in relevant field
• 3-5+ years of related work experience
• Experience with Jira, Qmetry, Gauge, or Git Lab
• Proficient in SQL and REST APIs for data verification
• Ability to quickly gain a deep business understanding of the solution or product being tested.
• Excellent communication skills (you have to deliver bad news about bugs with diplomacy)
• Excellent system thinking, analytical, reasoning, and problem‑solving skills
• Able to manage time well and meet expected commitments
• Experience with AWS tools and technologies
• Active participation in an Agile development process, collaborating closely with cross‑functional teams, delivering working software in short iterations, and adapting to changing requirements through frequent feedback loops, to ensure efficient project delivery
• Ability to adapt quickly to changes in priorities

Kingland has a suite of world class benefits and perks. Because we understand that each team member is unique, we offer generous and flexible health and welfare, wellness, lifestyle, and total rewards benefits that are carefully picked and well designed. We are authentic in our commitment to providing team members with an exceptional experience and work hard to ensure that each individual feels valued and supported in their role and can advance their career through development plans and growth opportunities.

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This is a hybrid position based out of one of our modern office locations in Ames or Clear Lake, IA or Fort Myers, FL.

Equal Opportunity Employer
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