Banquet Setup Attendant

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The Banquet Setup Houseperson will maintain and organize all banquet service and storage areas. As well as prepare function space for catered and convention functions.

• Report to work on time and in complete uniform prepared for the shift.
• Prepare function space for catered and convention functions in a timely manner.
• Maintain, clean, and organize all banquet functions, service, and storage areas.
• Maintain proper handling of Hotel property and equipment while maintaining proper safety and security procedures.
• Setup and teardown function spaces properly and efficiently.
• Sanitize function areas and back of house areas. Remove trash to the dumpster.
• Maintain organize equipment in storage areas during function setups and teardowns.
• Assist guests with all requests.
• Follow events through agenda (Banquet Event Order) to service areas and guests.
• General repair to equipment.

• High School Diploma preferred but not required.

• Speak, read, write and understand the English language.
• Compute accurate mathematical calculations.
• Provide legible communication and directions.
• Perform job functions with attention to detail, speed, and accuracy.
• Prioritize and organize.
• Think clearly, remaining calm, and resolving problems using sound judgment.
• Follow directions thoroughly.
• Understand guest’s service needs.
• Work cohesively with co-workers as part of a team.
• Work with minimal supervision.
• Maintain confidentiality of guest information and pertinent resort data.
• Use a computer keyboard and possess basic typing skills.
• Work in a dynamic and constantly changing environment.
• Adept to multitasking.

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Stand, sit or walk for an extended period of time or for an entire work shift.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Use, carry and operate all necessary office equipment using finger dexterity.
• Communicate with employees, managers, subordinates, and guests through verbal communication, hearing ability, and visual acuity.
• Visually look at a computer for extended periods of time.
• Adapt to moderate temperatures in the hotel as the thermostat is controlled by hotel environmental systems. Most work tasks are performed indoors.

• Demonstrates co-operation within the team and with other departments.
• Listens carefully and works well with others.
• Has a positive influence on others in the team and clearly enjoys working with people.

• Anticipates guests’ needs and is sensitive to people from all cultures.
• Has a natural, warm smile and a friendly and passionate approach.
• Demonstrates confidence, helpful, and genuine behavior with internal and external guests.

• Has energy and sense of urgency for his/her work.
• Resourceful, make things happen, and looks for ways to work more efficiently.
• Always looks their best and acts appropriately (e.g. approaching guests, body language)

• Able to stay calm under pressure.
• Demonstrates maturity and ability to cope with the unexpected.
• Never lets personal feelings interfere with delivering the highest standards.

• Excellent records of attendance and punctuality.
• Is reliable and demonstrates the ability to work without supervision.
• Demonstrates a high level of personal integrity, honesty, and trust.

• Uses his/her time effectively and efficiently; values time concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.
• Makes decisions in a timely manner.

• Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.
• Candidates must have open availability to work nights, weekends, and holidays.

• Competitive salary.
• Health insurance.
• Dental insurance
• Vacation and sick/personal time off.
• Flexible spending accounts (medical and…