Practice Supervisor - Adult - LMH

Overview

Location: LPG Infectious Disease - 16281 Bass Road, Suite 100, Fort Myers, FL 33908

Department: LPG Adult Infectious Disease

Work Type: Full Time

Shift: Shift 1, 8:00 AM to 4:30 PM, M-F

Minimum to Midpoint Pay Rate: $22.73 - $28.41 / hour

This position oversees the patient experience at assigned practice(s). Responsible for overall effective performance of the practice including hands-on leadership, workflow development, patient schedule management, provider and staff engagement, patient experience, financial performance and billing compliance. Assists Practice Director with operational plans and budgets (capital and operations) and implements performance improvement strategies within the practice as agreed upon by the Practice Director.

This position is responsible for assisting with the recruitment, development and supervision of staff. Ability to apply effective communication strategies to solve and facilitate simple and complex situations which enhance the culture and performance of the practice. Performs all duties in a manner which promotes teamwork and reflects the mission and values of Lee Health. Responsible for the practice site with up to 3 providers.

Assumes a leadership role in the absence of the managers. Travel between four office locations will be required, primarily at the Lee Memorial Hospital Office.

Education: Two years of formal education beyond high school. An Associate's degree preferred.

Experience: A minimum of 1 year of healthcare leadership experience preferred. Physician office experience preferred.

Certification: N/A

License: N/A

Other: Computer proficiency including word-processing and spreadsheet applications and knowledge of electronic health record and billing software applications. Excellent written and oral communications skills including superb interpersonal skills and the ability to handle difficult conversations effectively. Ability to express opinions openly and honestly and provide feedback in a timely and productive manner. Ability to examine and re-engineer operations and workflows and report operational metrics to staff and providers.

Flexibility to accommodate changes in workload assignments and react calmly and effectively in stressful situations. Ability to work independently and set priorities under minimal supervision. Ability to work within the defined values, mission and vision of the organization.