Medical Assistant - Oncology

Medical Assistant | Oncology / Proton Therapy (Full-Time)

Southwest Florida Proton

Location: Fort Myers, Florida

Employment Type: Full-Time

Work Schedule: Day shifts; may include evenings, rotating schedules, and occasional weekends based on operational needs

Southwest Florida Proton is seeking a full-time Medical Assistant to support clinical operations within a specialized outpatient oncology and proton therapy practice. The Medical Assistant plays a vital role in direct patient care, clinical support, and care coordination, ensuring providers have the necessary information to deliver safe, timely, and effective treatment.

In addition to clinical and administrative responsibilities, the Medical Assistant is responsible for coordinating with Patient Services Representatives (PSRs) to ensure that all required medical records—including laboratory results, radiology reports, pathology, and prior treatment documentation—are available, accurate, and accessible in the electronic medical record (EMR) prior to patient visits.

This position is based in Fort Myers, Florida, serving patients throughout Southwest Florida, and requires adherence to HIPAA, organizational policies, and applicable regulatory standards.

• Prepare patients for examinations, consultations, and procedures by obtaining vital signs, medical histories, and medication lists.
• Assist providers during patient visits, exams, and minor procedures within scope of practice.
• Perform routine clinical tasks, including:
  • Blood pressure, pulse, temperature, height, and weight measurements
  • Room setup, turnover, and stocking following infection control protocols
• Observe patients for changes in condition and report concerns promptly to licensed clinical staff.

• Collaborate closely with PSRs to ensure all required external medical records (e.g., labs, radiology, pathology, prior treatment records) are available in the EMR prior to scheduled patient visits.
• Review the EMR ahead of patient appointments to confirm record completeness and readiness for provider review.
• Identify missing, incomplete, or outdated medical records and communicate needs promptly to PSRs for follow-up and retrieval.
• Assist in verifying that uploaded records are correctly indexed, legible, and associated with the appropriate patient encounter.
• Communicate record‑related concerns to providers and clinical leadership as needed to support continuity of care.
• Maintain strict compliance with HIPAA and organizational policies when accessing or handling protected health information (PHI).

• Provide compassionate, respectful, and professional interaction with oncology patients and families.
• Assist patients with mobility needs while maintaining dignity and safety.
• Reinforce provider instructions and assist with patient education as directed.

• Document clinical information accurately and timely in the electronic medical record (EMR).
• Support coordination of care activities, including referrals and follow‑up scheduling, as directed.
• Maintain clean, organized, and properly stocked clinical work areas.

• Adhere to HIPAA, infection control, OSHA, and workplace safety standards.
• Participate in quality improvement activities, audits, and required training.
• Follow organizational policies, procedures, and regulatory requirements at all times.

• Work collaboratively with physicians, nurses, radiation therapists, Patient Services Representatives, and administrative staff.
• Participate in staff meetings, training sessions, and competency assessments.
• Demonstrate professionalism, accountability, and reliability in all interactions.

• High School Diploma or GED required.
• Graduation from an accredited Medical Assistant program preferred.
• Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent certification preferred.
• Current BLS/CPR certification required or obtained within a specified timeframe after hire.