Teller II

GENERAL DESCRIPTION OF POSITION

The Teller II conducts transactions with speed, accuracy, and efficiency, meeting or exceeding service quality standards while safeguarding bank assets assigned to them. This role contributes to the bank's growth by promoting and cross‑selling bank products and services.

• Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals, and transfers.
• Sets up, closes, and balances teller station.
• Records sales of monetary instruments.
• Maintains a neat and well‑stocked teller area.
• Cross‑sells bank products and services.
• Follows limits established for protection of customer accounts and bank safety and soundness.
• Adheres to bank policies and procedures.
• Assists with balancing vault, ATM, night drop, and coin machine as assigned.
• Assists with proper scanning of bank documents and proof work.
• Exercises judgment when applying holds and making check‑cash decisions.
• Cross‑trains to be available to open basic new consumer accounts.
• Adheres to work schedule and is flexible in availability for the schedule.
• Maintains a positive, friendly, and professional attitude and appearance.
• Performs miscellaneous duties as assigned.
• Completes required BSA/AML and other required compliance training as assigned.
• Lifts coin bags up to 50 lbs.
• Works in a constant state of alertness and in a safe manner.
• May be required to work at an alternative location within the region or market as needed.
• Performs any other related duties as required or assigned.

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Low middle‑school level – equivalent to four years of high school or GED, with a particular emphasis during high school in office skills, shop skills, or others, plus 12 to 18 months of related experience and/or training, or an equivalent combination of education and experience.

Ability to effectively communicate information and respond to questions in person‑to‑person and small group situations with customers, clients, the general public, and other employees of the organization.

Ability to add, subtract, multiply, and divide numbers, and to apply these skills using money and other forms of measurement.

Ability to use common sense to carry out simple multi‑step instructions, and to deal with standardized situations with limited variables.

Not indicated.

Not indicated.

Basic: 10‑Key, Spreadsheet, Word Processing/Typing

Periodically exposed to elements such as noise, intermittent standing, walking, sometimes pushing, carrying, or lifting; none are present to the extent of being disagreeable.

Moderate noise level. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Semi‑repetitive, low physical effort. Requires periods of concentration for varied time cycles as prescribed by the tasks. Continually required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds.

Specific vision requirements include close vision.

• Must have a high school diploma or general education degree (GED).
• Must have 12 to 18 months of related experience and/or training.
• Must be able to effectively communicate information and respond to questions in person‑to‑person and small group situations.
• Must have basic math skills and 10‑key.
• Must maintain a positive, friendly, and professional attitude and appearance.
• May be required to work an alternative location within the region or market.

High School – Preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.