Senior Mobile Inspector

Senior Mobile Inspector - Fort Myers, Florida at Cox Automotive summary:

Senior Mobile Inspector performs expert-level vehicle condition inspections on dealer lots across a designated territory, documents findings, verifies VIN/mileage, and performs basic mechanical checks. The role mentors junior inspectors, builds client relationships to drive usage of Manheim services, and uses systems like Salesforce while adhering to safety and NAAA damage policies. It requires automotive inspection experience, frequent travel, physical ability to inspect vehicles, and a valid driver’s license.

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Sr Mobile Inspector functions as an advanced member of the Manheim mobile inspections team for a designated region with primary responsibilities including conducting vehicle condition inspections on a client's lot, providing accurate documentation, building trust with clients, and engaging them in using Manheim Marketplace services.

As a Sr Mobile Inspector, this role is expected to work with little guidance and can solve problems with minimal oversight. They will assist with junior inspectors as they gain inspection experience and build client relationships.

Primary Duties & Key Responsibilities

• Conduct a thorough vehicle inspection at an expert level.
• Locate, start, move, inspect, and return vehicles on dealer/clients' lot safely.
• Verify vehicle identification and enter accurate vehicle information into the inspection system to correct VIN, mileage, and sub series.
• Inspect vehicle equipment and options, documenting results including damage, missing or inoperable items.
• Inspect and record vehicle exterior condition, including but not limited to tires, frame, glass, panels, and mechanical components.
• Inspect and record the vehicle interior condition, including but not limited to seats, dashboard, and options.
• Perform basic mechanical checks on vehicles including powertrain, drivetrain, and electrical components.
• Will assist lower-level mobile inspectors to navigate more complex inspections and client relationships.
• Prepare and provide daily activity reports for management.
• Be able to pivot and adapt to changes in daily appointments to ensure efficiency and effectiveness of each dealer visit
• Develop strong knowledge of clients in territory and work together with partners to keep them active with Manheim mobile inspections through regular, pro-active on lot engagement
• Receive data and insight from partners and leverage to maximize volume of units inspected on dealer lots.
• Represent Cox Automotive as a brand ambassador to provide premier client experience by interfacing regularly core clients and ensuring satisfaction.
• Functions as a solid team player and works closely with the Wholesale Specialist team, peers, other Manheim work groups and auctions.
• Utilize  for reporting, lead input and customer performance reviews.

• Understanding NAAA Frame/Structure Damage Policy.
• Will work in a continuous improvement/Lean environment and encouraged to drive a lean culture.
• Maintain production expectations set by the leader.

• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
• Other duties as assigned.

Required Experience & Specialist Knowledge and Skills

• High School Diploma/GED and 5+ years' experience required.
• Previous vehicle inspection experience and automotive knowledge is required, body and mechanical.
• 2-3 years of any automotive-related experience is strongly preferred.
• 1 year of service with Manheim Inspections recommended.
• Valid driver's license and safe driving record required.
• Travel 100% - Reliable transportation required. Reimbursement program dependent on number of miles drive.
• Good communication and interpersonal skills required.
• Strong technical aptitude.
• Must be detail orientated.
• Experience in navigating handheld and other documentation devices preferred.
• Motivated to work independently with remote supervision.
• Ability to multitask, follow directions and take instruction is required.
• Body, paint, and mechanical repair knowledge helpful.
• Familiarity with unibody and full-frame helpful.
• A…