Import Director

Join to apply for the Director, Import Operations role at Ross Stores, Inc.

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Join to apply for the Director, Import Operations role at Ross Stores, Inc.

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As Part Of Our Team, You Will Experience

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

The Director of Import Operations role will require candidate to possess in-depth knowledge of International Logistics, Ocean Freight Shipping, Freight Forwarding, Container Management, Drayage/Port operations, and Carrier/Vendor management activities.

This role will lead, direct, develop a team of Logistics Team members in execution of global inbound transportation operations, supporting merchandise and shipments routed from Ports around the world to our final destination DCs in the US.

The Director plays a strategic and tactical leadership role, ensuring the safe, efficient, and cost-effective execution of import freight across our network globally. The Director partners cross-functionally with Supply Chain, Merchant Operations, Procurement, DC Operations, Compliance, and Transportation to deliver operational excellence, achieve high service levels, and drive continuous improvement.

The team is responsible for the management of import operations for all containerized shipments globally, comprising over 50k Containers annually. This includes shipments managed through Ross Ocean Carrier controlled contracts (FOB), POE (port of entry), and other shipment incoterms.

This role will be responsible for overseeing Ross/DD's Import Container Management Program, and related shipment activities, logistics support personnel, and related strategic projects and initiatives. Director will implement and execute processes and procedures to ensure Ross/dd's international logistics operations meets standards established by Ross, related to inbound cargo flow, routing, carrier / vendor performance, port/terminal productivity, and cost management.

Director will support driving carrier and partner compliance to meet service level agreements / statements of work, identifying and resolving constraints, and optimization of inbound transportation. Collaboration with Ocean Carriers, Drayage Carriers, Import Vendors, Freight Forwarders, analyzing transportation/shipment data, assessing performance, issue/resolution, and improvement actions.

Achieve elevated level of service with aggressive cost controls while maintaining existing service levels. Must insure balance between cost controls, capacity, performance metrics, and strategic support of company growth.

Essential Functions

• Support the development and execution of Ross International inbound supply chain, including leading activities related to international transportation operations, to meet performance and service level expectations while improving costs
• Support the development and refinement of appropriate transportation policies and programs that meet cost, service objectives, and company needs. Analyze workflow and implement process improvements.
• Build and maintain relationships with carriers, suppliers, and partners. Ensure Carriers, 3PLs, and other partners working on behalf of company, execute according to Ross requirements and performance expectations
• Ensure carrier allocations, capacity commitments, carrier acceptance, on time shipping, on time delivery performance, transit time, reliability, EDI compliance, and the like support performance objectives.
• Implement and execute process and procedures to ensure Ross/dd's DISCOUNTS operational execution meets standards established by Ross.
• Review and assist with establishing and driving international provider performance scorecards and related reporting, metrics, and KPIs, to continue to hold all carriers, partners, and staff accountable while consistently…