Sr. Unified Communications Engineer

Overview

What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you're ready to take the next step, discover what’s possible with LPL Financial.

Job Overview:

The Unified Communications and Collaboration Team is looking for a Senior Unified Communications Engineer to join our team to continue to transform the way LPL Financial communicates and collaborates both internally amongst teammates and externally with customers, partners, and advisors.

• Webex Cisco Cloud Calling

• Cisco Webex Control Hub configuration and administration for voice and video

• Maintain and administer Cisco telephony equipment inclusive of compute nodes, cubes, and circuits

• Deploy/maintain Cisco voice & video products across the entire portfolio

• Basic troubleshooting of VoIP traffic across Cisco switches and routers

• Perform system integrity and connectivity tests to ensure system availability

• Monitoring of associated infrastructure health

• Troubleshoot voice communications problems of varying complexity

• Participate in Tier 1 after hours and on-call support as part of a team rotation

• Basic understanding of networking, including QoS

• Cisco Unified Communications Manager/Call Manager

• Cisco UCCX and WxCC

• Video units such as Web Ex Room Kits and Conference Centers

• Voice Gateways / Routers / Switches

• Cisco CUBE Routers and/or other SBC Solutions

We want strong collaborators who can deliver a world-class client experience
. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented
, and are able to execute in a way that encourages creativity and continuous improvement
.

• Minimum of 5 years of engineering experience in telecommunications

• Minimum of 3 years of technical hands-on experience with Cisco Unified Communications suite of products

• Flexible hours to accommodate after hours and weekend activities such as installation, testing, managing events

• Ability to lift 50lbs, install gear and install phones

• Must sit onsite in an LPL primary office and be able to travel up to 50% travel

• Experience leading large IT projects and managing vendors

• Experience delivering exceptional customer service to executives, admins, and clients

• Cisco network routing experience, including QoS

• Experience supporting complex technical services in Contact Center and/or corporate office environments

$48.13-$80.22/hour

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more.

Your recruiter will be happy to discuss all that LPL has to offer!

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace, LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses.

For further information about LPL, please visit

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the…