ServiceNow Developer

Reaching out to you regarding a job opportunity with one of our clients. Please find the detailed job description and let me know your interest on the same along with your updated resume.

12+ months

• 5+ years of hands-on Service Now development experience, with strong focus on ITSM module
  . Intermediate level of knowledge, or greater, of CSM module
  .
• Expert-level knowledge of Incident, Problem, Change, Request
  , and Knowledge Management
  .
• Strong experience designing and maintaining complex workflows using Flow Designer
  .
• Demonstrated experience with Service Catalog
  , Record Producers
  , Workflows
  , and Approvals
  .
• Proficient with Service Portal development (custom widgets, Angular
  
  JS, HTML/CSS).
• Hands‑on experience with Virtual Agent and conversational automation design.
• Experience working with Predictive Intelligence features, including model training, implementation, and tuning.
• Extensive experience integrating third‑party systems with Service Now via REST/SOAP and Integration Hub. Deep understanding of mitigating business disruptions during these integrations.
• Proven ability to lead and support platform upgrades and manage upgrade‑related issues. Deep understanding of mitigation business disruption during these upgrades.
• Familiarity with Performance Analytics and standard reporting capabilities.
• Ability to work independently, mentor junior developers, and engage with stakeholders across the enterprise.
• Must have Financial Services experience.

Thanks & Regards,

15720 Brixham Hill avenue, Suite 201 Charlotte NC 28277

Euclid Innovations is an Equal Opportunity Employer

We do not discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.

At Euclid Innovations, we embrace individuals of all abilities and strive to ensure that our hiring and interview processes are accessible and accommodating to meet the needs of all applicants.