Business Workflow Specialist - Pega

Inside the Role

The Business Workflow Specialist will be responsible for managing and optimizing workflow systems built on a platform solution such as Pega across multiple areas like Credit, Funding, Customer Service, Collections, Remarketing. This role bridges business needs and IT capabilities, ensuring that workflow automation, case management, and agent performance monitoring drive efficiency, compliance, and customer satisfaction.

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

Pay offered dependent on knowledge, skills, and experience.

Benefits include annual bonus program; 401k company contribution with company match up to 8% as well as non‑elective company contribution of 3‑7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short‑term and long‑term disability plans.