Patient Coordinator; PRN

Overview

Are you looking to make a difference in healthcare? Look no further!

Med Quest Imaging, a trusted partner of Novant Health, is seeking dynamic individuals to join our team. We’re a premier manager of outpatient diagnostic imaging facilities, dedicated to our team members  growth and development and we want you.

Facility: Ortho Carolina Fort Mill, Ortho Carolina Indian Land

Location: Fort Mill and Indian Land, SC

Position Type: PRN

Work Schedule Details: As needed to cover PTO during the week and on weekends. All hires must be able to attend 7 days of training during the week (M-F).

In this position, you will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center’s behalf. This includes welcoming all patients and their family members, making patients and visitors feel comfortable, and anticipating and attending to the needs of our patients. Tasks include checking patients in, answering the telephone, routing calls to the appropriate party, scheduling patient appointments, collecting balances from patients at the time of service, and other front office/desk duties as necessary.

Education:

• High School Diploma or equivalent

Prior

Experience:

• 0 - 2+ years of experience working in a customer support role or hospitality field

Special

Qualifications:

• Strong customer service background and focus
• Professional written and verbal communication skills
• Working knowledge and ability to perform accurately and efficiently on computer
• Demonstrated ability to multi-task
• Ability to work in a fast-paced environment

Preferred Skills/

Experience:

• Experience working in a physician practice or other medical services office
• Knowledge of medical terminology
• Prior patient collections experience in a medical setting
• Medical records experience
• Bachelor’s Degree

About Med Quest Imaging

Founded in 1996, Med Quest is one of the most experienced outpatient imaging providers in the United States. Through direct ownership and joint ventures, the company operates a mixed network of independent and hospital-affiliated radiology centers that perform diagnostic tests used to identify, diagnose, and monitor a range of health conditions. Med Quest uses proprietary systems and processes to optimize center operations, control costs, and deliver an unmatched patient experience.

Patients, referring physicians, and healthcare systems count on Med Quest, and we’re growing to meet the demand. A career with our team includes limited or no weekend work, competitive salaries and benefits, and hybrid/remote opportunities based on role. To learn more, visit