SIP Lead Investigator, Risk & Compliance

Overview

What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you're ready to take the next step, discover what’s possible with LPL Financial.

Job Overview: The LPL Senior Investor Protection (SIP) team performs a critical function in ensuring that LPL complies with FINRA rules as well as regulations set forth by state and federal law relating to monitoring, identifying, investigating, and reporting diminished capacity and elder financial exploitation concerns as it relates to senior investors and vulnerable adults. SIP reports to and provides state agencies (Adult Protective Services, law enforcement, and securities regulators) with key information obtained through an investigation to not only meet the firms mandatory reporting obligations, but to also stop fraudulent activity in an effort to protect client’s, advisors, and LPL.

Reporting to the SIP AVP, a SIP Senior Analyst will be responsible for assisting with case volume across the team but also coordinating and independently leading complex cases, making risk level assessments and assignments for incoming work, providing guidance to team members, and developing and participating in formal training for the field and internal business partners as needed. This role is responsible for governing risk decisions across SIP investigators and is not primarily responsible for routine end-to-end case execution.

• Assess severity and complexity of new referrals, prioritize, and assign all new referrals to the SIP team ensuring timely response and effective distribution of resources.
• Manage risk based decisions and processes (i.e. state reporting and disbursement hold approvals).
• Lead high risk, high visibility or executive level investigations, focusing on most complex, high-risk, or high-impact matters.
• Assist SIP management with any ad hoc projects or initiatives including but not limited to preparation of presentation materials, training new hires, policy and procedure reviews, and resource updates.
• Assist SIP management with ad hoc projects as needed, demonstrating a deeper scope of risk and compliance.
• Contribute to the development, refinement, and interpretation of SIP risk frameworks and decision guidelines
• Act as a subject-matter expert for risk-based decisioning within SIP

• Conduct timely comprehensive investigation which entails monitoring, identifying, investigating, and when appropriate, reporting of suspicious/fraudulent activity indicative of elder financial exploitation, fraud, or any other financial risk or crime.
• Effective time management to address high volume of cases while prioritizing matters appropriately based on time sensitivity. Time frames typically consist of a 2-5 business day SLA that an investigator would have to make a hold and report decision.
• Prepare detailed written analysis of research and findings in case management system. This would include documenting all research, recommendations, reports, holds, coordination with internal business partners and agencies, evidence obtained, and guidance and education provided during the course of an investigation.
• Analyze customer transaction activity to ascertain legitimacy of the account activity and transactions to ensure that activity is appropriate for the nature of the account. This would include interpreting legal documents on file.
• Utilize a wide variety of research and transaction monitoring tools to identify suspicious activity and support investigation conclusions as it relates to reviewing matters of elder financial exploitation.
• Provide clear and effective communication with financial advisors, relationship managers, branch associates and others as needed to gather pertinent information related to investigation and to partner with parties during the duration of an investigation.
• Develop and maintain relationships with internal business partners such as…