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Customer Service Rep Bilingual

Mortgage Resolution Specialist – Delinquency & Loss Mitigation

Job in Fort Mill, York County, South Carolina, 29715, USA
Listing for: RoundPoint Mortgage Servicing LLC
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A mortgage servicing company is looking for a Customer Service Specialist 3 to provide proactive customer support for those experiencing payment issues or navigating insurance claims. The ideal candidate will have over 3 years of customer service experience, particularly in mortgage servicing, and possess strong communication and problem-solving skills. This role involves building relationships, ensuring compliance, and maintaining account records in a fast-paced environment.

Join us to help customers through challenging financial situations.
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