Manager, Programs

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• Highly respected and known for being an industry leader in their market
• Aggressive growth over the last several years both organically and through acquisitions
• Consistently ranked as one of the top employer’s in Charlotte
• Very strong leadership team; open door policy with lots of energy and ideas

• Some of the best employer benefits in the area – health, wellness, dental, 401(k), flexibility, tuition assistance, and more
• Ability to drive and build out your career – this newly created role is poised for growth and has a direct impact on the organization
• Brand recognition and career development – continuing education and certifications program, professional networking opportunities, etc.
• Culture of leaning and a company philosophy of "get it done"

• Hybrid in Fort Mill, SC - 3 days in office, 2 days remote

• Leads the design, management, and optimization of complex sales commission programs, aligning compensation plans with corporate goals and regional strategies.
• Develops and maintains advanced database models and SQL-based KPI reports, supporting data-driven decision-making and improving sales effectiveness across departments.
• Partners with IT and cross-functional teams to implement commission-related system enhancements, including CRM alignment and reporting automation.
• Provides functional leadership and mentorship, guiding commission processes, coaching team members, and delivering field training on compensation strategies.
• Manages vendor relationships and process improvement initiatives, driving consistent optimization and supporting executive reporting, goal setting, and compensation compliance.

• 6–8 years of experience in commission plan management, with a strong foundation in finance, accounting, or related disciplines.
• Proficient in Microsoft Excel, SQL, Access, PowerPoint, and Microsoft CRM, with a database concentration considered a plus.
• Demonstrated ability to manage multiple priorities and projects independently, while consistently meeting deadlines under pressure.
• Skilled in collaborating across teams and providing guidance to junior staff, including supervision of a Commissions Assistant.
• Strong communication and customer service skills, with a proven ability to build professional relationships internally and externally.