System Administrator; TS​/SCI Poly

Overview

Description

Take the next steps to your professional success as Solerity is a recognized leader in providing Information Technology, Engineering Services, Program Management and Consulting Services to the U.S Federal Government and our Intel Community. We enable our clients to achieve their organizational initiatives through the application of high quality, innovative and cost-effective professional services, and solutions. Solerity needs your support to help us provide these solutions and continue our path as a recognized leader in providing resources for federal agencies and the Intel Community!

YOUR RESPONSIBILITIES:

As a Systems Administrator, you will be part of the Multi-Factor Authentication (MFA) Help Desk team, which issues and maintains RSA, SIPR, and NIPR tokens. You will be responsible for issuing RSA tokens and providing metrics on these activities.

Your responsibilities may include:

• Perform basic troubleshooting for RSA Token requests.
• Gather information regarding RSA Token problems for escalation to the next level.
• Maintain, hand out, and take returns of RSA tokens from users at each distribution site.
• Interact effectively, courteously, and directly with the technical teams to accurately report technical issues.
• Read, write, and maintain standard operating procedures and technical documentation.
• Produce and/or contribute to IT knowledge articles.
• Provide metrics on the distribution process and can transfer this and other related data to source systems for follow on processing.

• TS/SCI Clearance with polygraph
• Three (3) years of experience are required.
• Bachelor's degree in a technical discipline from an accredited college or university is required or 4 years of additional experience may be substituted for a bachelor’s degree, for a total of 7 years' experience

• Expertise with Windows Operating Systems
• Understanding of computer security principles
• Ability to work in a customer service-oriented environment in a professional manner.
• Ability to work independently to triage issues and prioritize tasks.
• Strong organizational and management skills, including the ability to multitask.
• Ability to work with minimum supervision and meet task deadlines.
• Experience with scripting using various scripting languages.
• Experience maintaining logs and a ticketing system to keep accurate track of workload and status of tasks.

EMPLOYMENT OPPORTUNITIES: Solerity is committed to the range of perspectives we bring to the marketplace by being an employer dedicated to hiring a highly qualified team of professionals, providing world class services and products aimed at exceeding our customer’s expectations. Solerity is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. Solerity is a VEVRAA Federal Contractor.

APPLY TODAY!

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