Master Crestron AV Programmer

Master Crestron AV Programmer – Chenega MIOS SBU – Ft Meade, Maryland (USACIC)

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large‑scale government operations by leveraging cutting‑edge technology and take your career to the next level!

Chenega Analytic Business Solutions (CABS) provides federal agencies and commercial customers with trusted insights into Records and Information Management, Administrative Solutions, Information Technology, Engineering, and Training. Formed in 2017, CABS is 8(a) certified and has grown quickly into a leader in the federal IT and Training environment.

• Provide advanced operational programming, maintenance, and support for all Audio‑Video systems.
• Provide direct support for VTC capabilities, work on new UI designs and integration with multiple Chenega AV Engineering teams who are building new spaces, performing upgrades and patches, and assist with customer training.
• Utilize advanced Crestron programming skills to manage, operate, and maintain a large array of AV equipment and AV suites.
• Perform touch‑panel design and configuration, read, and interpret electronic schematics to troubleshoot and repair systems.
• Perform AV programming tasks in a timely and quality‑conscious manner.
• Manage customer needs and schedules along with prioritization of work across a broad enterprise of AV systems with varying levels of usage and dependencies.
• Assist with customer training and knowledge/use transfer within a diverse customer base in a sensitive and mission‑critical work environment.
• Work as a key member of a team to troubleshoot and solution to ensure high‑visibility systems remain available and fully functional.
• Use advanced knowledge of AV, control signal flow, and test equipment to troubleshoot systems.
• Remain current within the industry, trends, and emerging technologies.
• Complete annual company and customer training requirements according to established policies and procedures.
• Record labor hours daily in an online corporate system.
• Other duties as assigned.

• High school diploma or GED equivalent. 4+ years of experience in lieu of a degree
• BA/BS in the information technology field is preferred
• 10+ years of experience in the field of AV Programming, Engineering, and Maintenance
• Certification, knowledge, or experience on AMX or Extron control systems
• Advanced level of AV, control signal flow, and test equipment to troubleshoot systems
• AV design and integration team experience
• Senior experience in configuring, maintaining, and sustaining Extron, Crestron, AMX, and Cisco UC/VTC technologies is preferred
• COMPTIA Security+ certification required
• Advanced‑level Crestron programming experience (Crestron Master Certification is desired)
• Must be a U.S. citizen
• Top Secret clearance is required to start with SCI eligibility

• Strong time‑management skills.
• Experience working as a key member of an AV design and integration team.
• Ability to apply Security Technical Implementation Guides (STIG) requirements on UC technologies.
• Strong networking skills and understanding of AV‑Over‑IP (NXV, NAX, Dante and AES
  67).
• Ability to multitask across a portfolio of AV projects and initiatives.
• Effective interpersonal, written, and verbal communication skills.
• Knowledge of 2D CAD drawing development (Visio, AutoCAD, or equivalent).
• Experience communicating directly with customers, vendors, and service providers.
• Ability to travel globally to customer sites as needed.
• Understanding of Department of Defense Intelligence Agency (DIA) TTPs, Defense (DOD), and DISA VTC requirements.
• Must be able to resolve basic and advanced troubleshooting on Cisco UC technologies.
• Knowledge of AV/VTC sessions, call managers, scheduling, and AV/VTC services with outside agencies for executive‑level users.
• Ability to perform duties in the DoD classified and unclassified environments, including the use of…