Hardware Technician - Level 1 - Imaging

Stratum Networks is a rapidly growing information assurance and cybersecurity solutions company that provides high‑end network and security consulting to Department of Defense and Intelligence Community clients. We are looking for a talented and passionate Level 1 Hardware Technician who would support one of our clients located in Annapolis Junction, MD area.

CANDIDATES ARE REQUIRED TO HAVE AN ACTIVE TS/SCI WITH POLYGRAPH TO BE CONSIDERED FOR THE POSITION.

Job Descriiption: IT Field Support Specialist - Imaging

• Fulfills equipment requests for newly imaged workstations according to daily work priorities.
• Configures computers, communications devices and peripheral equipment.
• Trains site personnel in proper use of imaging tools.
• Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment.
• Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling.
• Maintain government and/or vendor‑manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems.
• Ensures image benches are operational. If operational status is lost alert proper management team.

Salary: $31k - $71k depending on experience and contract. Excellent benefits package, including up to 3 weeks paid vacation and 11 paid holidays. Eligible for health care (single and family) immediately. 401(k) plan with employer match available.

Minimum education and experience level:
High school/GED and four (4) years of experience AND 8570 Certification. Preferred Security +

Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well‑versed in installing windows, software, applications, antivirus and patches. Demonstrated ability to read and understand technical manuals and schematics. Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access). Able to manage time and priorities effectively. Able to work efficiently with minimal supervision. Proficient in working with end‑users remotely. Demonstrated expertise in Microsoft Windows 7 and 10.

Familiar with Active Directory security and policies. Excellent analytical and problem solving skills. Outstanding communication skills to relate with team members and support workers. Must be able to drive a company vehicle and lift 50 lbs. Must be available to work an 8 hour shift between the hours of 6am-and 6pm, as determined by management.

Required Clearance:
Candidate must have a TS/SCI polygraph clearance.

Stratum Networks is a rapidly growing information assurance and cybersecurity solutions company with expert knowledge of implementing secure infrastructure, providing security integration, development, assessment and training solutions. Our high‑end network and security consulting to Department of Defense and Intelligence Community clients create robust, secure network infrastructure, policies, and procedures for local and global, terrestrial and satellite networks.

Stratum Networks, Inc is an equal opportunity employer, who participates in E‑Verify. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification as required by applicable law.