Title Key Account Manager

Position Summary

The Key Account Manager is responsible for driving profitable growth through the sale of company products and services to assigned and target customers within the Alberta Oil Sands (Fort McMurray) region. This role manages key accounts, builds long-term customer partnerships, and identifies opportunities to expand business within existing and new markets. In this role, you will consistently meets or exceeds sales targets while serving as a trusted advisor to clients, ensuring seamless service, accurate forecasting, and responsive solutions.

By collaborating cross-functionally and maintaining regular communication with customers, you will ensure customer satisfaction, operational excellence, and sustained revenue growth.

Candidates must be based in Fort McMurray for this position. This role is Monday-Friday, 40 hours/week.

• Responsible for attaining or exceeding the annual sales budget for the assigned customers
• Communicates weekly to identify account priorities
• Responsible for inventory forecasts, sales administration of new items, resolving customer supply emergencies and everyday needs
• Has an integral role in new business pitches and holds responsibility for the effective on-boarding of new clients.
• Develops sales programs designed to achieve budgeted sales volume.
• Focuses on growing and developing existing clients, together with generating new business.

• At least 4 years of related experience, or combination of education and experience
• Proven account management and relationship-building skills
• Experience with in the NDT, Rope Access, Oil and Gas or Engineering space
• Excellent written and verbal communication skills
• Proficient in basic computer applications, including Microsoft Word, Excel, PowerPoint, email, and internet-based tools
• Demonstrated ability to build and maintain collaborative working relationships
• Self-motivated with the ability to work independently and manage priorities effectively

The strength of Acuren lies in its outstanding people. As a rapidly growing, intensely innovative, international publicly traded company, the opportunities to pursue challenging and diverse career development paths are vast.

Complemented by an attractive and comprehensive total compensation package, including paid time off, employer paid benefits, RRSP + Company match, tuition grants, discounted fitness memberships and insurance offerings, employee assistance programs and more! At Acuren we commit to the principles of a respectful workplace and offer tremendous opportunities to those who wish to succeed.

Join our team at Acuren and embark on a rewarding journey where you will contribute to the company's growth and success while advancing your career. Apply now to be part of our dedicated team of professionals.

As an organization, our strength comes from the ability to embody our core values - People First, Integrity Always, Pride In Our Work, and Growth Together. None of these values is more important than People First, and we are honored that our people decided the company is worthy of being included in the Forbes 2024 and 2025 List of Canada's Best Employers.

Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services.

Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 5,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world’s largest industrial segments.

Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality, and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees. Please note we will consider accessibility accommodations to applicants upon request.

The company utilizes AI enabled tools to organize candidate responses. These tools may be used in the screening or assessment of applicants.