Retail Sales Supervisor

Be among the first 25 applicants.

• Lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence.
• Guide your team in assisting customers with solutions, products, and services, while building lasting relationships for future business.
• Perform essential leadership duties to ensure smooth operations and uphold store standards.
• Act as a keyholder and leader on duty, supporting programs and training throughout the store.
• Model and coach the store’s selling model, engaging customers and motivating associates to deliver a customer‑first mindset.
• Demonstrate high customer engagement, maximize sales, and communicate flyer and promotional items effectively.
• Cultivate a selling culture, learn, adopt, and teach new trends, products, and services.
• Partner with store leaders to set and execute sales goals and targets.
• Support operational excellence and store brand standards for all areas of the store, including health & safety, loss prevention, and policies and procedures.
• Dedicate time for self‑development and enable associates to do the same through training and continuous learning.
• Ensure safe opening and closing of the store, handle daily and weekly tasks related to time‑keeping, payroll, and compliance with health & safety and asset protection standards.

• 3+ years of retail sales experience required; direct experience in technology sales preferred.
• 1‑2 years of supervisory experience with direct accountability for achieving sales and service targets is preferred.
• Strong communication skills to inspire customers and associates.
• Ability to operate in a fast‑paced environment with strong prioritization and multi‑tasking skills.

• Associate discount
• Health and Dental benefits
• RRSP/DPSP
• Performance bonuses
• Learning & Development programs
• And more...

We value transparency in our hiring processes. Artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

Staples Canada is continuously working toward creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.