Manager - OCS Operations Optimization II & CQ

About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since 2002, we deliver products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. We aim to exceed standards by providing quality service to our customers and vendors in the automotive, freight forwarding, parts distribution, used car, and fuel industries. We use the latest information systems and advanced technologies to tailor logistics strategies and processes to customer needs.

The Manager - Ocean Carrier Services Optimization II & CQ will oversee car carrier vessel operations across the U.S. East Coast and Gulf regions. This role manages vessel schedules and daily operations, including customs clearance and cargo handling, ensuring activities are efficient, cost-effective, and compliant with regulations. The candidate will build and maintain strong relationships with terminal operators, port authorities, and other key service providers to support smooth and reliable shipping operations.

• Operations Management:
  Develop and maintain base operational schedules and working plans tailored to vessel, port, and cargo requirements.
• Oversee execution of commercial contract obligations, ensuring operational terms are met efficiently and accurately.
• Review and refine service procedures, implementing corrections or improvements as needed to maintain standards.
• Prepare and analyze operational reports and schedules to ensure accuracy, efficiency, and alignment with performance targets.
• Coordinate with port authorities, stevedoring companies, and agents to facilitate seamless vessel and cargo operations.
• Contribute to cost analysis and operational budgeting, identifying opportunities for cost savings and process improvements.
• Enhance vessel turnaround times by managing berthing windows, labor deployment, and service requirements.
• Maintain clear communication with stakeholders to ensure accurate monthly billing of long-haul operations.
• Port Captain & Vessel Planner Support:
  Provide direct support and act as a backup for Port Captains and vessel planners during vessel calls and operations, ensuring alignment with plans.
• Build and manage relationships with maritime service providers, including terminals, shipping agents, and stevedores.

• Manage all import and export processes, ensuring regulatory compliance and timely, accurate documentation.
• Oversee filings such as AMS, ISF, and bond movements, and distribute discharge documents (manifest, VIN list, stow plan) to stakeholders.

• Establish and monitor KPIs to drive accountability and continuous improvement.
• Lead and manage operational and logistics projects, ensuring timely execution and team alignment.
• Develop and maintain staff schedules based on workload and priorities.
• Support additional logistics and operational tasks to improve team efficiency.

• Maintain knowledge of regulatory requirements (e.g., CII, IMO) and ensure activities comply with regulations and company policies.
• Monitor safety and regulatory compliance and ensure adherence to operational protocols.
• Other duties as assigned.

$98,000-$110,000 per year (Subject to Compensation Study Upon Candidate Selection).

• Medical, Vision, Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D, Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*, Auto Allowance*
• Team Building Activities*, Discretionary Bonuses*, Tuition Reimbursement*
• Benefits may vary by location. All benefits pursuant to Company policy

• Excellent written and verbal communication skills
• Proficient PC skills
• Strong ability to identify and correct errors
• Detail oriented with ability to work in deadline-driven environments
• Knowledge of business and management principles involved in strategic planning
• Proven ability to lead cross-functional teams in fast-paced environments…