Rapid Rehousing Case Manager

Job Summary

The Rapid Re-Housing Case Manager assists clients in breaking the cycle of homelessness by providing full wraparound case management services with a heightened focus on attaining stable housing. The Rapid Re-Housing Case Manager facilitates all service and referrals based on the unique needs of each client through outreach with community providers, landlords and property managers, public housing authorities, and transitional/permanent housing providers.

The Rapid Re-Housing Case Manager works with the client to develop a comprehensive housing plan and work toward attaining their goals and stable housing.

• Assesses client’s immediate housing needs using the Strengths-Based assessment, and collaboratively develops a clinically sound, housing plan with a heightened focus on a quick transition to stable housing.
• Maintains weekly contact with the client to discuss client progress, service referrals, and follow-up on the implementation of the service plan. Contact may be conducted telephonically or face-to-face based on circumstance.
• Helps client identify potential neighborhoods where they wish to live, conduct housing search, and negotiate with potential landlords on behalf of the client.
• Establishes and maintains a collaborative relationship with local landlords, real estate agencies, and rental communities to help clients obtain permanent housing.
• Work directly with program and administrative staff to process all rapid re-housing payment requests to ensure all payments are submitted and processed on time.
• Documents each client’s progress toward housing plan goals in the electronic health records system, following the Agency’s documentation standards and specified time frames.
• Efficiently manages an independent caseload of clients and helps each client transition to stable housing as quickly as possible. Maintains assigned client records as required by program policies and procedures.
• Complies with HIPAA Privacy Rules and communicates pertinent clinical information, with necessary client consents.
• Document and maintain up-to-date information on services provided to clients in the Homeless Management Information System (HMIS), the electronic health records system, and in hardcopy files.
• Generates specific activity reports in a timely manner and participates in the collection of clinical outcome data as directed by supervisory staff.
• Maintain a regular and open line of communication with landlords in-order-to assess the landlords’ satisfaction with the programs and address any questions or concerns that landlords may have. Respond to complaints from landlords and clients related to housing conditions and provide mediation as needed.
• Participate in staff meetings and attend trainings as assigned.
• All job requirements listed indicate a minimum level of knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employee will be responsible to perform any other job-related instructions given by their supervisor, subject to reasonable accommodations.

• Education:
  
  A Bachelor’s degree in Social Work or related field with at least two years of related experience.
• Experience:
  
  Proficient in Microsoft Office with excellent oral, written, and interpersonal communication skills and knowledge of community resources preferred.
• License:
  Must possess a valid Florida Driver’s License.

$45,000.00