Sales Coordinator

Overview

A Kolter Hospitality Sales Coordinator delivers service excellence by supporting the Sales Department. This position is responsible for providing sleeping room blocks and catering/banquet services to small groups.

• Selling of meeting and banquet space, this includes one-day meetings and social events.
• Handle/contract social room blocks of 15 rooms or less.
• Have a monthly prospecting, appointment and outside sales call goal.
• Monitor phones, voicemails, sales mailbox.
• Prepare collateral for site inspections, outside sales calls, and sales trips.
• Assist DOS and Sales Manager with rooming list entry and group block maintenance.
• Enter, coordinate and follow up with sales reservations, including billing, routing and alerts.
• Enter group pickup into hotel sales system.
• Execute billing for all meetings in a timely manner.
• Creating, distributing and executing BEOs and Group Resume.
• Assist DOS with inventory management in Prio and 3rd party extranets.
• Maintain adequate inventory of office supplies, including sales collateral.
• Attend outside networking events.
• Assist with group commissions, rebates, and building rate codes.
• Check all meeting room setups and banquet presentations prior to client arrival. Flexible schedule required; some events may be in the evening, early morning or on weekends.
• Greet the client and ensure they are satisfied with meeting/event setups.
• Oversee Food and Beverage preparations for events, ensuring the kitchen is on schedule and nothing is missing from the BEO.
• Report any items in need of repair.
• Follow all safety procedures while working.

Be effective and innovative in handling and solving problems in the workplace. Remain positive and helpful while working in a fast-paced environment. Committed to the success and growth of the company. Act honorably, even when no one is watching. Eagerness to grow and/or develop within the company. Passionately provide personalized guest service.