Licensed Sales Agent

Licensed Sales Agent – Health Insurance Alliance, LLC

Join us as a Licensed Sales Agent and help keep clients happy by ensuring they are enrolled in the best health insurance plans tailored to their needs.

Base Pay: $78,000 – $104,000 per year.

Fort Lauderdale, FL – In‑Office, Full Time (W2)

• Advocate for and support existing customers to ensure they are on the best health insurance plans that suit their personalized needs.
• Address and resolve customer complaints, ensuring a satisfactory resolution to maintain customer loyalty.
• Gather customer feedback to identify common issues and work with other departments to implement improvements.
• Maintain accurate records of customer interactions and follow up on unresolved issues to ensure long‑term satisfaction.
• Serve as the subject‑matter expert in our policies and simplify the process for customers to understand.
• Identify opportunities to rewrite clients into more compatible health plans.

• Demonstrated experience in the Health Insurance Sales industry with customer sales experience.
• Experience selling U65 Private Health Insurance and ACA with strong product knowledge.
• Active 2‑15 license required.
• Tech‑savvy with experience using tools like Health Sherpa, Five9, and Zoho.
• Excellent written and verbal communication skills to convey complex information clearly and concisely.
• Detail oriented with strong active listening skills.
• Exceptional organizational skills and multitasking capabilities.
• Quick thinker who can take direction and feedback very well.
• Highly motivated self‑starter with a drive to succeed.
• Stay updated on product knowledge, company policies, and best practices in customer retention and apply this knowledge daily.
• Work closely with sales, marketing, and customer service teams to ensure a consistent and effective approach to customer retention.
• Maintain professionalism and courtesy even under pressure.

Starting $20 per hour plus bonus, spiffs, and overtime. Retention agents typically earn $1,500–$2,000 per week outside of Open Enrollment.

• Paid Training
• Competitive Compensation + Commission
• Health, Dental, Vision Insurance after 3‑month probation (Optional)
• 401(K) + matching program after 3‑month probation (Optional)
• Career development opportunities (90% of senior agents promoted internally)
• Weekly team lunches in office
• Annual company events

HIA is a proud equal‑opportunity workplace committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We are committed to developing an inclusive, barrier‑free recruitment process and work environment. If you require accommodation, please contact hr.