BDC Consultant - BMW of Fort Lauderdale

BDC Consultant - BMW of Fort Lauderdale page is loaded## BDC Consultant - BMW of Fort Lauderdalelocations:
Fort Lauderdale, FL (US) time type:
Full time posted on:
Posted Todayjob requisition :
R0053178
** Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.
**** The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
** We are currently seeking a customer focused BDC Consultant to join our team at BMW of Fort Lauderdale. This in-store position plays a vital role in fostering a strong and collaborative relationship between our virtual BDC and the BMW store, driving alignment and ultimately boosting sales performance.
*
* Primary Responsibilities:

*** Maximizing internet lead and portfolio management TO performance
* Facilitate effective TO distribution to sales advisors
* Follow up with TOs to ensure workflows have been executed
* Review internal notes ensuring each TO is handled personally and promptly
* Keep daily notes on TO activity to ensure a regular follow-up and reporting
* Be fully prepared for daily appointments
* Confirm appointments prior to arrival time
* Reschedule “no-show” appointments when necessary
* Understand importance and benefits to the retail business
* Identify opportunities to build trust and mutual respect
*
* Qualifications:

*** High school diploma
* Proficient in various desktop tools including MS Office programs (Outlook, Excel, Word, PowerPoint)
* Strong organizational skills
* 2-4 years of customer service or sales experience
* Experience in automotive industry a plus
* Experience using CRM tools; automotive CRM a plus
* Familiarity with dealership operations a plus
* Familiarity with BDC functions a plus
* Experience reviewing and improving processes to increase efficiencies
** Compensation:
Salary of $55,000 plus monthly performance bonus. OTE $73,000!**#LI-AK1
** At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better.

That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.
**** At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):
*** Health Insurance
* Vision Insurance
* Dental Insurance
* Life and Disability Insurance
* Flexible Spending and Health Savings Accounts
* Employee Assistance Program
* 401(k) plan with Company Match
* Paid Time Off (PTO)
* Paid Holidays, Bereavement, and Jury Duty
* Paid Pregnancy/Parental leave
* Paid Military Leave
* Tuition Reimbursement
** Benefits:
*** Regular Full-Time
* We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military…