Site Coordinator

Site Coordinator

Omni Fort Lauderdale is seeking an organized and detailed Site Coordinator to join the team of our brand-new luxury resort.

The Site Coordinator partners with Sales Managers to coordinate and execute client site visits / inspections by reserving guest rooms, handling dining accommodations, walking / reviewing meeting space, creating custom proposals, amenities, requests, etc. Our ideal candidate is detail-oriented, efficient, eager to learn/grow in Group Sales / Events, and capable of multitasking in a fast-paced environment.

Location: Onsite, Ft. Lauderdale, FL (not eligible for relocation assistance / not hybrid or remote)

• Coordinate and execute all aspects of site inspections/visits at the property for out-of-market and non-deployed accounts, and partner when appropriate for in-market sales managers
• Partner with sales managers to develop creative aspects of site visits
• Coordinate and plan all Familiarization Tours (FAM) and in-market customer events
• Provide expert knowledge on local destinations (e.g., local attractions, events, etc.)
• Maintain thorough knowledge of Hotel event space, facilities (Restaurant, Spa, etc.), and group dynamics to provide expert guidance and support throughout the inquiry/planning process
• Inspect Guest Rooms/Event Space prior to client arrival for site-visit to ensure highest level of quality
• Meet with walk-in clients and qualify leads for sales managers
• Maintain accounts, contact, activity and group details within FDC
• Track bookings and leads generated from site visits
• Monitor effective resolution of guest issues that may arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders

• Associate or advanced degree in business or hospitality preferred
• Previous hotel sales administrative experience preferred
• Must have good organization skills, attention to detail, and the ability to multi-task
• Ability to maintain strict confidentiality and manage multiple priorities
• Must maintain a professional business appearance, attitude, and performance
• Must be able to work independently with minimal supervision
• Must have excellent written and oral communications skills
• Willingness to learn and build upon existing administrative, sales, and customer service skills
• Proficient in Microsoft Office including Excel, Word, PowerPoint and Outlook
• Must have the ability to work extended hours when needed
• This position is a full-time, on-site position with no work from home flexibility

• The ability to sit, walk, and utilize telephone/computer for an extended period.

• Interior of hotel, in normal office conditions.

• Computer, copy/print/scan/fax machine, files
• Microsoft Office, FDC, Opera, Synergy, GoCon, Birchstreet, Concur, Resort Suite

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applica