E-Commerce Associate Team Leader; In-Store Shopper Assistant Department Manager

Overview

At Whole Foods Market, we’re committed to nourishing people and the planet. We’re expanding our Whole Foods Market On Amazon (WFMOA) program and need talented, resilient, purpose‑driven teams who are passionate about quality products and great customer service.

Associate Team Leader supports the WFMOA E‑Commerce team by ensuring a safe work environment, managing labor, driving process improvements, and providing excellent customer service.

• Ensure a safe work environment for all Team Members.
• Review work forecasts and determine productivity and utilization requirements.
• Partner with other departments to maintain timely process flow in and out of stores and help meet customer order times.
• Lead process improvement initiatives and drive continuous operational excellence.
• Balance labor to operate a balanced, efficient shift while meeting all production goals.
• Embrace a start‑up mentality and emphasize “have fun.”
• Coordinate process flow to ensure products are dispatched on time to meet online customer delivery promise.
• Train, audit, and support Team Members to perform WFMOA standard operating procedures.
• Identify, address, and resolve safety issues.
• Report and escalated systemic issues in a timely manner.
• Review and update Standard Operating Procedures according to WFMOA practices.

• High School diploma or equivalent.
• 18+ months retail experience in a retail, distribution, or logistics environment.
• Flexibility to work weekends and/or evenings.
• Availability to work overtime during peak seasons and as needed year‑round.
• Authorization to work in the US without sponsorship.
• Proficiency with email, Microsoft Office, and operations‑related applications including scheduling and ordering software.

• Prior experience leading high‑volume teams.
• Ownership in your work and team.
• Degree in Engineering, Operations, or a related field.
• Ability to learn quickly and work under pressure in a fast‑paced environment.
• Demonstrated analytical skills and ability to problem solve and prioritize with little guidance.
• High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
• Exceptional knowledge surrounding new products, item location, pricing, and awareness of relevant competitors and industry trends.
• Excellent communication skills (written and verbal) with all levels of team members and leadership.

The wage range for this position is $19.05–$33.20 hourly, commensurate with experience.

Whole Foods Market offers Whole Benefits, which may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off, and access to other benefit programs.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic.

For additional information, visit the Whole Foods Market Careers site: