Concessions Attendant-Event

Join to apply for the Concessions Attendant‑Event role at Broward Center for the Performing Arts

2 weeks ago – Be among the first 25 applicants

The Concessions Attendant supports the Concessions Department by providing first‑class quality services to all customers at BCPA and affiliated venues in order to maximize sales opportunities and create a positive, memorable experience for patrons while enhancing the image of the Broward Center and affiliated venues as a premiere performing arts center.

• Provide prompt, courteous, and attentive service to all customers during all aspects of the event to ensure a positive experience.
• Communicate with supervisory staff regarding details of each event in order to prepare appropriately.
• Treat all patrons and fellow staff with respect.
• Follow Concessions Department’s procedures and instructions from supervisory staff to provide the best patron concession experience.
• Comply with all appropriate food and beverage safe‑handling and sale of alcoholic beverage requirements.
• Follow policies and procedures for checking identification in all instances where the patron is of questionable age.
• Ensure assigned workstation is properly stocked with all products and supplies (condiments, beverages, cups, etc.).
• Maintain proper ice levels.
• Know all aspects of concession food service and set‑up to ensure safe and quality products.
• Cross‑train in all aspects of beverage and food service.
• Serve guests with properly measured alcoholic beverages, non‑alcoholic beverages, or other items.
• Maintain a clean and safe work area in accordance with health department standards and a “clean as you go” policy.
• Work fast and efficiently to serve as many patrons accurately as possible.
• Know the correct cost of items, charge accordingly, and manage the transaction to ensure accuracy of money exchange.
• Attend all necessary internal and external meetings and trainings to provide and receive accurate and timely communication regarding the coordination of the Concession Department’s initiatives and objectives.
• Accurately follow the outlined dress code and appear neat and clean (uniform and personal hygiene).
• Assist in unloading, taking deliveries to assigned workstations, and restocking as needed.
• Be responsible for accurately clocking in and out for each shift.
• Perform all functions in accordance with applicable laws, regulations, and established policies, procedures, and controls.
• Complete additional responsibilities as assigned.

• Customer Focus – Understand the needs of the customer (internal & external) and act accordingly to create an exceptional experience.
• Teamwork – Work as a collaborative member of a group, contributing to the overall mission, strategies, and goals.
• Accountability – Take ownership for deliverables and actions, and contribute value to the organization.

• Maintain a physical presence at designated work locations, with regular attendance, punctuality, and a flexible schedule (nights, weekends, holidays) as events require.
• Communicate effectively in English, both in writing and verbally.
• Demonstrate sound judgment, integrity, and ethical behavior in all daily activities.
• Successfully complete Responsible Vendor and Serv Safe certifications.
• Be skilled in food service and sales to accurately prepare bar, drink, and snack orders and effectively serve customers.
• Follow direction from management and accept constructive feedback.
• Exhibit appropriate, professional, and corporate demeanor, consideration, and courtesy when interacting with internal and external patrons.
• Handle monetary transactions efficiently, quickly, and precisely.
• Be able to lift, carry a minimum of 20 pounds, and work standing, walking, bending, reaching, kneeling, and squatting for several hours.
• Handle stress (fast pace, long shifts, working weekends and holidays year‑round).
• Work effectively and positively with others.

• High School or equivalent, or higher education/training.
• Experience and training in sales, hospitality, and/or food service.

Entry level

Part‑time

Management and Manufacturing

Entertainment