BARTENDER

Overview

With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music related merchandise and Hard Rock Live performance venues.

HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel and casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida.

In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit

The Bartender is the stepping stone the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision maker, memorabilia curator and musician at heart.

• Making drinks to spec recipe
• Demonstrating responsible alcohol service
• Serving food
• Handling cash and other forms of payment
• Making proficient sales transactions using a point of sale system
• Properly checking I.D.s for guests who appear to be under 30 years old
• Maintaining proper cash drawer balances
• Directing guests to areas restrooms
• Demonstrating impeccable product knowledge
• Suggestive selling using proven techniques
• Maintaining a clean and organized bar area
• Maintaining proper product pars through bar pulls and inventories
• Stocking liquor, beer, wine and glassware throughout the shift
• Properly labeling, dating, covering and refrigerating prepped items for the bar
• Maintaining a proper 3 component sink and sanitizing equipment utensils and glassware
• Performing opening closing and side duties setting up or breaking down the bar cleaning glass countertops sweeping the floor
• Answering questions accurately and politely
• Creating memorable experiences
• Entertaining guests to create Raving fans

This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned.

EXPERIENCE EDUCATION CERTIFICATION

• High School diploma or GED equivalent
• 2 plus years of high volume bartending experience is required
• In some U.S. States, a food safety certification program is required to be completed before being able to serve food or alcohol

• Remaining calm in a hectic fast paced atmosphere
• Demonstrating a high level of organization attention to detail and a sense of urgency
• Displaying a positive and outwardly friendly attitude toward guests

• Ability to move throughout the corporate office and cafes during visits standing walking kneeling bending for extended periods
• Ability to sit for extended periods
• Ability to make repeating movements of the arms hands and wrists
• Ability to express or exchange ideas verbally and perceive sound by ear
• Manual dexterity hand eye coordination and ability to work with hand above shoulders
• Ability to move objects up to 10 pounds
• Ability to turn or twist body parts in a circular motion
• Ability to tolerate exposure to heat cold chemicals and loud environment
• Ability to travel via auto or airplane for long periods

• In some U.S. states a legal minimum age is required to serve food and alcohol check with the interviewer to ensure you meet these requirements
• Follows all food safety and sanitation procedures
• Practicing all general safety standards
• Performing duties which require bending and reaching
• Maintaining a well groomed appearance
• Following all uniform guidelines
• Practicing all safety and sanitation standards
• Recycling products where possible
• Maintaining HRCs 5 core Values and Mission Statement

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act ADA it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause an undue hardship.

The policy regarding requests for reasonable accommodation applies to all aspects of employment including the application process. If reasonable accommodation is needed please contact a member of our Human Resources team.