General Manager

Overview

POSITION SUMMARY

As a General Manager, you will play a central role in the strategic and operational management of our commercial real estate portfolio. This dynamic position involves overseeing the day-to-day activities of commercial properties, ensuring optimal financial performance, maintaining positive tenant relationships, and implementing effective property management strategies.

General Responsibilities

Key Responsibilities:

• Oversee the daily operations of commercial properties, including maintenance, security, and tenant services. Coordinate with maintenance teams and vendors to ensure timely resolution of property issues.
• Act as the primary point of contact for commercial tenants, addressing inquiries, concerns, and requests in a prompt and professional manner. Foster positive tenant relationships by maintaining effective communication and resolving issues proactively. Collaborate with leasing teams to attract and retain high-quality tenants.
• Manage lease agreements to ensure compliance with terms and conditions. Oversee lease negotiations, renewals, and amendments in collaboration with leasing professionals. Conduct lease analysis, including financial terms and obligations.
• Develop and manage property budgets, working closely with the finance team. Monitor rent collections, financial performance, and expenses to achieve budgetary goals. Prepare and present regular financial reports to stakeholders.
• Assess and mitigate risks associated with property management, including safety and security concerns. Implement emergency response plans and ensure properties meet safety standards.
• Work collaboratively with cross-functional teams, including leasing, finance, and maintenance. Provide leadership and guidance to property management staff, fostering a positive and productive team environment.
• Strong analytical skills for evaluating property performance, market trends, and financial data. Effective problem-solving skills to address issues related to property management, tenant concerns, and maintenance challenges.
• Leadership skills to guide property management teams, collaborate with cross-functional teams, and provide direction for successful property operations. Ability to manage and lead on-site staff, maintenance personnel, and administrative teams.
• Regular on-site visits to commercial properties within the portfolio are essential. This includes conducting property inspections, meeting with tenants, and overseeing maintenance activities.
• On-site presence allows property managers to address immediate concerns, assess property conditions, and build relationships with tenants and on-site staff.
• Property management often involves a degree of flexibility in work hours. Responding to urgent matters, attending meetings, and overseeing property operations may require occasional work outside regular business hours.
• Interact with tenants regularly, addressing inquiries, concerns, and requests. Building positive relationships with tenants contributes to tenant satisfaction and retention.
• Attend tenant meetings, address concerns promptly, and work collaboratively to ensure a positive tenant experience.
• Collaborate with a diverse team of professionals, including leasing agents, maintenance staff, administrative personnel, and executives.
• Work closely with cross-functional teams to ensure effective communication and coordination in managing commercial properties.
• Be prepared to face a variety of challenges specific to each commercial property. These challenges may include lease negotiations, property improvements, tenant disputes, and emergency situations.
• Problem-solving skills are crucial in addressing property-specific issues efficiently.
• Depending on the size and location of the commercial property portfolio, some travel may be involved. s could include visiting properties, attending meetings, and participating in industry events
• Property managers may encounter stressful situations, such as emergencies, tenant conflicts, or unexpected property issues. The ability to remain composed under pressure is an important attribute.
• Stay informed about and ensure compliance with relevant laws and regulations governing commercial real estate. This may involve working with legal professionals to address compliance issues.

Requirements

• A bachelor's degree is often required, preferably in Business Administration, Real Estate, Property Management, or a related field. A strong educational background provides foundational knowledge in business principles and real estate practices.
• In-depth knowledge of commercial real estate, including leasing processes, property valuation, and market trends. Familiarity with property types such as office buildings, industrial properties, and mixed-use developments.
• Understanding of relevant laws, regulations, and codes governing commercial real estate. This includes knowledge of fair housing laws, zoning regulations, and building codes. Ability to address legal matters, lease…